Fortinet FortiGate 31G FortiCare Essential Support, 1-Year (FC-10-GT31G-314-02-12)

The FortiGate 31G includes a 128 GB onboard SSD for local log retention — a practical advantage for branch locations that need on-appliance forensics without a central logging server. Keeping firmware current and RMA logistics in place on that appliance requires an active FortiCare contract. FC-10-GT31G-314-02-12 provides Essential-tier coverage for one year: firmware access, web portal support, and next-business-day advance-ship hardware replacement.

What FortiCare Essential Covers

FortiCare Essential is Fortinet’s base support tier. For a branch appliance like the FortiGate 31G, it provides the fundamentals that keep the device current and replaceable:

• Firmware and software updates for the covered appliance
• Security advisory notifications and patch access
• Web portal and ticket-based technical support
• Next-business-day advance-ship hardware replacement (RMA)
• Access to Fortinet’s support portal, tools, and knowledge base

FortiCare Tier Comparison

This subscription provides Essential tier coverage. The table below shows how Essential compares to Premium and Elite for FortiGate appliances.

Who Buys This Subscription

Annual FortiCare Essential terms suit branch offices where firmware availability and NBD RMA are the primary requirements, without the need for 24×7 telephone TAC access. Organizations managing a distributed estate of FortiGate 31G appliances often maintain annual terms to align with yearly budget cycles or trial periods before committing to a multi-year term.

Activation and Delivery

DataCenter360.ca delivers the license key electronically after order confirmation. Activate it at support.fortinet.com against the FortiGate 31G serial number; coverage begins immediately on registration and runs for 12 months. Delivery is electronic to any country — no physical media or shipping delay.

One Service vs. the Bundle

FortiCare Essential covers support and firmware only — it does not include FortiGuard threat-intelligence services. If the FortiGate 31G requires IPS, web filtering, application control, or antivirus updates in addition to basic support, the UTP or Enterprise subscription bundles pair FortiCare with the relevant FortiGuard services in a single term, and are typically more cost-effective than purchasing components separately.

Buying from DataCenter360.ca

DataCenter360.ca carries FortiCare Essential for the FortiGate 31G in 1-year, 3-year, and 5-year terms. The 1-year option ships electronically the same business day for orders confirmed before 2 PM ET. If this is a renewal and you want to extend to a multi-year term to reduce future overhead, we can prepare pricing for the longer options at the same time.