CAD$536.33 Original price was: CAD$536.33.CAD$432.52Current price is: CAD$432.52.
The FortiGate 31G builds on the 30G platform with a 128 GB onboard SSD for local log storage — an appliance worth protecting through a multi-year support contract. FC-10-GT31G-314-02-60 covers the 31G with firmware access, web portal support, and next-business-day advance-ship RMA for five years, eliminating four renewal cycles with a single purchase.
FortiCare Essential is Fortinet’s base support tier. For the 314 platform, this subscription provides:
This subscription provides Essential tier coverage. The table below shows how Essential compares to Premium and Elite for FortiGate appliances.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical issue response | Next business day | 4 hours | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA replacement | NBD advance ship | 4-hr advance ship | 4-hr advance ship |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware updates & support portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
FortiCare Essential suits teams that need guaranteed firmware access and an RMA safety net, but do not require Fortinet TAC telephone support. It is also the right baseline for organizations that manage their own security posture and are running FortiGate hardware without an active FortiGuard subscription. IT teams at cost-conscious SMBs and branch office administrators frequently use Essential-tier coverage to maintain appliance lifecycle compliance without the cost of a full bundle.
This subscription is delivered electronically. No hardware ships. After your order is processed, you receive a Fortinet registration key by email. To activate, log into the Fortinet Support Portal at support.fortinet.com, navigate to Asset Management, and register the key against your appliance’s serial number. The coverage period starts at the time of registration. Delivery from DataCenter360.ca typically takes 0 to 1 business days.
FortiCare Essential and a FortiGuard subscription bundle serve different needs. The UTP bundle (FC-10-314-950-02-xx) includes FortiCare Premium support plus seven FortiGuard security services — IPS, Web Filtering, Application Control, Anti-Malware, Antispam, FortiSandbox Cloud, and Mobile Security. If your FortiGate is actively inspecting traffic and enforcing security policy, the bundle delivers more value per dollar. FortiCare Essential alone is appropriate when the hardware needs to stay under support contract but no active FortiGuard threat intelligence is required for the current deployment.
DataCenter360.ca supplies FortiCare subscriptions for the FortiGate 31G as an authorized Fortinet Select Partner serving organizations worldwide. Long-term subscriptions like this 5-Year Essential simplify procurement: one order, five years of coverage, electronic delivery to any country. Activation keys typically arrive within one business day.
Five years of FortiCare Essential for the FortiGate 31G: firmware and software updates, web portal and ticket-based support, and next-business-day advance-ship hardware replacement. The 31G’s 128 GB SSD and local logging features remain fully operational; Essential covers the support contract, not hardware configuration.
No. Essential covers web portal and ticket submissions only. If you need 24×7 phone access to Fortinet TAC, FortiCare Premium (FC-10-GT31G-247 SKUs) is the correct upgrade.
Yes. The FortiGate 31G is a current-generation platform with FortiSP5 architecture and is expected to remain on Fortinet’s active support list well into the 2030s. A 5-Year Essential subscription is a reasonable commitment for most deployments.
The UTP bundle (FC-10-GT31G-950-02-xx) includes FortiCare Premium plus seven FortiGuard security services: IPS, Web Filter, Application Control, Anti-Malware, Antispam, FortiSandbox Cloud, and Mobile Security. FortiCare Essential is hardware support only — firmware and RMA — with no FortiGuard threat intelligence services included.
Your FortiGate 31G continues to operate, but without an active support contract you lose firmware update access, cannot open support cases, and the unit is no longer eligible for RMA. You can renew by purchasing another Essential subscription or upgrading to Premium before the term expires.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-31G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-GT31G-314-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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