Fortinet FortiGate 31G FortiCare Essential, 5-Year (FC-10-GT31G-314-02-60)

SKU: FC-10-GT31G-314-02-60

Original price was: CAD$536.33.Current price is: CAD$432.52.

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The FortiGate 31G FortiCare Essential, 5-Year (FC-10-GT31G-314-02-60) covers Fortinet’s 31G — featuring a 128 GB onboard SSD — with firmware access, web portal support, and next-business-day advance-ship RMA for five years. Worldwide electronic delivery.
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Product description

The FortiGate 31G builds on the 30G platform with a 128 GB onboard SSD for local log storage — an appliance worth protecting through a multi-year support contract. FC-10-GT31G-314-02-60 covers the 31G with firmware access, web portal support, and next-business-day advance-ship RMA for five years, eliminating four renewal cycles with a single purchase.

What FortiCare Essential Covers

FortiCare Essential is Fortinet’s base support tier. For the 314 platform, this subscription provides:

  • Firmware and software updates for the covered appliance
  • Security advisory notifications and patches
  • Web portal and ticket-based technical support
  • Next-business-day advance-ship hardware replacement (RMA)
  • Access to Fortinet’s support portal, tools, and knowledge base

FortiCare Tier Comparison

This subscription provides Essential tier coverage. The table below shows how Essential compares to Premium and Elite for FortiGate appliances.

Essential Premium Elite
Critical issue response Next business day 4 hours 15 minutes
Telephone support
Hardware RMA replacement NBD advance ship 4-hr advance ship 4-hr advance ship
Priority RMA add-on eligibility
Firmware updates & support portal
Extended LTS support & Elite monitoring portal

Who Buys This Subscription

FortiCare Essential suits teams that need guaranteed firmware access and an RMA safety net, but do not require Fortinet TAC telephone support. It is also the right baseline for organizations that manage their own security posture and are running FortiGate hardware without an active FortiGuard subscription. IT teams at cost-conscious SMBs and branch office administrators frequently use Essential-tier coverage to maintain appliance lifecycle compliance without the cost of a full bundle.

Activation and Delivery

This subscription is delivered electronically. No hardware ships. After your order is processed, you receive a Fortinet registration key by email. To activate, log into the Fortinet Support Portal at support.fortinet.com, navigate to Asset Management, and register the key against your appliance’s serial number. The coverage period starts at the time of registration. Delivery from DataCenter360.ca typically takes 0 to 1 business days.

FortiCare Essential vs a FortiGuard Bundle

FortiCare Essential and a FortiGuard subscription bundle serve different needs. The UTP bundle (FC-10-314-950-02-xx) includes FortiCare Premium support plus seven FortiGuard security services — IPS, Web Filtering, Application Control, Anti-Malware, Antispam, FortiSandbox Cloud, and Mobile Security. If your FortiGate is actively inspecting traffic and enforcing security policy, the bundle delivers more value per dollar. FortiCare Essential alone is appropriate when the hardware needs to stay under support contract but no active FortiGuard threat intelligence is required for the current deployment.

Buying from DataCenter360.ca

DataCenter360.ca supplies FortiCare subscriptions for the FortiGate 31G as an authorized Fortinet Select Partner serving organizations worldwide. Long-term subscriptions like this 5-Year Essential simplify procurement: one order, five years of coverage, electronic delivery to any country. Activation keys typically arrive within one business day.

What does FC-10-GT31G-314-02-60 cover?

Five years of FortiCare Essential for the FortiGate 31G: firmware and software updates, web portal and ticket-based support, and next-business-day advance-ship hardware replacement. The 31G’s 128 GB SSD and local logging features remain fully operational; Essential covers the support contract, not hardware configuration.

Does FortiCare Essential provide telephone support for the FortiGate 31G?

No. Essential covers web portal and ticket submissions only. If you need 24×7 phone access to Fortinet TAC, FortiCare Premium (FC-10-GT31G-247 SKUs) is the correct upgrade.

Is the FortiGate 31G expected to be supported for 5 years?

Yes. The FortiGate 31G is a current-generation platform with FortiSP5 architecture and is expected to remain on Fortinet’s active support list well into the 2030s. A 5-Year Essential subscription is a reasonable commitment for most deployments.

How does FortiCare Essential differ from the UTP bundle for the 31G?

The UTP bundle (FC-10-GT31G-950-02-xx) includes FortiCare Premium plus seven FortiGuard security services: IPS, Web Filter, Application Control, Anti-Malware, Antispam, FortiSandbox Cloud, and Mobile Security. FortiCare Essential is hardware support only — firmware and RMA — with no FortiGuard threat intelligence services included.

What happens at end of the 5-year term?

Your FortiGate 31G continues to operate, but without an active support contract you lose firmware update access, cannot open support cases, and the unit is no longer eligible for RMA. You can renew by purchasing another Essential subscription or upgrading to Premium before the term expires.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-31G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-GT31G-314-02-60

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