Fortinet FortiGate 31G Next-Day Priority RMA, 3-Year (FC-10-GT31G-210-02-36)

SKU: FC-10-GT31G-210-02-36

Original price was: CAD$1,070.52.Current price is: CAD$863.32.

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FC-10-GT31G-210-02-36 is the 3-year Next-Day Priority RMA add-on for the FortiGate 31G, covering next-calendar-day on-site courier replacement for three years, weekends and holidays included, for branches and distributed networks where overnight failure resolution is the accepted threshold.
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Product description

Three years of next-calendar-day hardware replacement maps well to network refresh cycles driven by operating-lease schedules or medium-term infrastructure plans. The FortiGate 31G 3-Year Next-Day Priority RMA (FC-10-GT31G-210-02-36) keeps replacement coverage intact across that window without the overhead of annual renewal decisions, at a cost level below the 4-Hour response tier.

What the Next-Day Priority RMA Covers

The -210 service code adds next-calendar-day on-site courier delivery on top of the Advanced Replacement already included with FortiCare Premium and Elite. It is not a standalone support contract; it extends the replacement timeline from next-business-day to any calendar day, so weekends and statutory holidays are covered. FortiCare Essential does not qualify for this add-on. The table below shows Priority RMA eligibility across FortiCare tiers for the FortiGate 31G.

Support Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs This Service

Managed service providers supporting branch deployments with multiple FortiGate 31G units across a geographic footprint, and mid-sized businesses where the 31G is a single-appliance branch perimeter, are the strongest fit. The three-year term covers a standard hardware refresh window without over-committing to a five-year horizon, which is useful when technology roadmaps are reviewed every few years rather than tied to hardware EOL.

Activation and Delivery

License only, no physical product. DataCenter360.ca delivers activation credentials by email within the same business day of purchase. You activate the service through the Fortinet Support Portal by pairing the license with the FortiGate 31G serial number under an active FortiCare Premium or Elite subscription. Coverage is active from the registration date for three years.

One Service vs a Full Bundle

Adding a 3-year UTP or Enterprise bundle when deploying a FortiGate 31G already sets up Premium coverage, making this Next-Day RMA add-on available at any point from day one. For an existing deployment where FortiCare Premium is already active, FC-10-GT31G-210-02-36 can be applied directly to upgrade the replacement SLA without changing any other service on the device.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and MSSP. The 3-Year Next-Day Priority RMA is a common choice for MSPs and multi-branch operators who need better replacement coverage than standard Advanced Replacement provides, without the logistics cost of the 4-hour tier. Orders are confirmed and delivered electronically. All sourcing is through Fortinet’s official partner channel, so licenses register cleanly in the Fortinet Support Portal from the day of purchase.

Does 3-Year Next-Day Priority RMA work on weekends?
Yes. Next-calendar-day delivery applies every day of the year. A failure confirmed on a Sunday dispatches a courier for Monday delivery, with no business-day qualification. This is the key advantage over standard Advanced Replacement, which is strictly next-business-day and may not respond over a weekend.
What FortiCare tier is required for this add-on?
FortiCare Premium or Elite must be active on the FortiGate 31G. Essential contracts do not qualify for Priority RMA. UTP (FC-10-GT31G-950-02-36) and Enterprise (FC-10-GT31G-809-02-36) subscription bundles include FortiCare Premium and qualify the device from the start.
Can I add Next-Day RMA on a device that already has 4-Hour Priority RMA?
Priority RMA is a single-tier add-on per device, not a stacked service. If you want to change from one Priority RMA tier to another during an active term, contact Fortinet support to understand the options. When purchasing initially, choose the tier that matches your SLA requirement.
Does the 3-year term auto-renew?
Fortinet licenses do not auto-renew. You will receive an expiry notification from Fortinet’s support portal before the term ends. Purchase a renewal SKU before expiry to avoid a coverage gap. DataCenter360.ca can track renewal dates across multiple devices for MSP accounts.
Is Next-Day Priority RMA less expensive than the 4-Hour Priority RMA?
Yes. The 4-Hour Priority RMA (FC-10-GT31G-211-02-36 for 3-year) carries a higher list price because of the tighter response window and the on-site courier logistics required to meet a four-hour deadline. If next-morning resolution is acceptable, the Next-Day RMA at this term offers a better cost-per-year ratio.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-31G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-GT31G-210-02-36

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