Fortinet FortiGate 400E-BYPASS Priority RMA, 4-Hour Delivery, 1-Year (FC-10-F4HBE-211-02-12)

SKU: FC-10-F4HBE-211-02-12

Original price was: CAD$1,416.08.Current price is: CAD$1,142.00.

Save:19%You save CAD$192.24
1-year add-on that reduces hardware replacement to a 4-hour delivery window for the FortiGate 400E-BYPASS (SKU: FC-10-F4HBE-211-02-12). Requires active FortiCare Premium or Elite on the device. Delivered electronically, worldwide.
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Product description

When the FortiGate 400E-BYPASS goes down in a data center running inline traffic inspection, every hour without hardware matters. Standard FortiCare Advanced Replacement schedules a next-day shipment. The FC-10-F4HBE-211-02-12 narrows that window to four hours: it is the 1-year 4-Hour Hardware Delivery Priority RMA add-on for the FortiGate 400E-BYPASS, giving your team a certified replacement unit on-site the same day a failure is confirmed by Fortinet TAC.

This service attaches to an existing FortiCare Premium or Elite subscription on the same device. It cannot be purchased for a device covered only by FortiCare Essential.

What This Service Covers

4-Hour Hardware Delivery Priority RMA provides advance replacement, meaning Fortinet ships the replacement unit before you return the failed one. Core specifics of this add-on:

  • Advance replacement: replacement unit ships first; failed unit is returned after
  • 4-hour delivery window from TAC approval (subject to depot location and business hours)
  • Covers the FortiGate 400E-BYPASS hardware only; renewal applies to the registered serial number
  • Requires co-termination with an active FortiCare Premium or Elite contract

FortiCare Support Tiers and RMA Coverage

Priority RMA is an add-on available exclusively to FortiCare Premium and Elite subscribers. The table below compares RMA entitlements across the three FortiCare tiers for the FortiGate 400E-BYPASS, showing where this service fits.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs Priority RMA on the FortiGate 400E-BYPASS

The 400E-BYPASS is used in transparent inline deployments where the appliance sits in the traffic path between network segments. Fail modes are visible immediately, and bypass operation (fail-open or fail-close) only covers so long before an investigation or manual swap is needed. Organizations that depend on the 400E-BYPASS for continuous inspection have the most to gain from this add-on:

  • Data centers with strict uptime SLAs tied to inline security inspection
  • Financial, healthcare, and government networks that cannot run uninspected traffic overnight
  • Sites with no spare hardware on the shelf
  • Environments where a next-business-day replacement creates a reportable gap

Activation and Delivery

FC-10-F4HBE-211-02-12 is an electronic subscription sold worldwide. After purchase, DataCenter360.ca delivers the contract key by email within 0-1 business days. You register it at support.fortinet.com, associating the RMA add-on with the FortiGate 400E-BYPASS serial number and the existing FortiCare Premium or Elite contract. The Priority RMA entitlement becomes visible in the Fortinet Support Portal immediately upon registration.

Lifecycle and Term Options

This listing is the 1-year term. 3-year (FC-10-F4HBE-211-02-36) and 5-year (FC-10-F4HBE-211-02-60) options are also available and reduce the per-year cost. The FortiGate 400E-BYPASS End of Order Date is July 30, 2026; Last Service Extension Date is July 30, 2030; End of Support runs through July 31, 2031. Keeping Priority RMA active through the LSED ensures hardware replacement coverage for the full supported lifecycle of the platform.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with all three term lengths of the FC-10-F4HBE-211 Priority RMA series in stock. Licenses are verified and delivered electronically with no hardware shipment for this SKU. If you need to pair this add-on with a new FortiCare Premium subscription for the 400E-BYPASS, reach out before ordering and we can quote both on a single PO. Volume pricing is available for multiple devices or multi-year terms on request.

Is this license delivered electronically and available worldwide?
Yes. FC-10-F4HBE-211-02-12 is an electronic subscription license sold and delivered worldwide. DataCenter360.ca emails the contract key within 0-1 business days of payment. Note that the physical 4-hour hardware delivery component depends on Fortinet parts depot coverage in your region; delivery windows may vary outside major metropolitan areas. Confirm coverage with Fortinet TAC for remote or international sites.

Can I buy Priority RMA without an existing FortiCare Premium subscription?
No. FC-10-F4HBE-211-02-12 requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 400E-BYPASS device. FortiCare Essential does not qualify. If your device only has Essential coverage, you must first add Premium or Elite before purchasing this Priority RMA add-on. DataCenter360.ca can quote both in a single order.

How does 4-Hour Hardware Delivery differ from Next-Day RMA?
Next-Day RMA (FC-10-F4HBE-210-02-12) targets replacement delivery by the next business day after TAC confirms the fault. 4-Hour Hardware Delivery (this SKU) targets delivery within four hours of that confirmation. For the FortiGate 400E-BYPASS running inline inspection with no failover path, the 4-hour window is the more appropriate option when downtime tolerance is measured in hours, not days.

What happens if I let the Priority RMA add-on expire?
If the FC-10-F4HBE-211 add-on lapses while your FortiCare Premium or Elite remains active, hardware replacement reverts to standard Advanced Replacement timelines under the base FortiCare contract. To avoid a gap in 4-hour coverage, renew before the contract end date. The FortiGate 400E-BYPASS LSED is July 30, 2030, so renewals are available until that date.

Are multi-year terms available for this service?
Yes. DataCenter360.ca stocks all three terms: 1-year (FC-10-F4HBE-211-02-12), 3-year (FC-10-F4HBE-211-02-36), and 5-year (FC-10-F4HBE-211-02-60). Multi-year terms reduce the annual per-device cost and eliminate the overhead of annual renewals. The 5-year term aligns Priority RMA coverage with the FortiGate 400E-BYPASS supported lifecycle through 2031.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-400E-BYPASS

Product Type

Product Group

End of Order Date (EOO)

2026-07-30

Last Service Extension Date (LSED)

2030-07-30

End of Support Date (EOS)

2031-07-30

Product Family

FG-200 to FG-900

MPN

FC-10-F4HBE-211-02-12

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