Fortinet FortiGate 400E-BYPASS Priority RMA, 4-Hour Delivery, 3-Year (FC-10-F4HBE-211-02-36)

A failed inline security appliance can halt traffic in seconds. The FortiGate 400E-BYPASS uses bypass mode as a failsafe, but getting replacement hardware on-site fast is what actually controls your recovery time. FC-10-F4HBE-211-02-36 is a 3-Year Four-Hour Hardware Delivery Priority RMA service contract for the FortiGate 400E-BYPASS. When you open an RMA case and the exchange is confirmed by Fortinet support, a courier-delivered replacement unit is dispatched targeting on-site arrival within four hours — including weekends and holidays.

What This Service Covers

Priority RMA is a hardware-replacement add-on that layers on top of your base FortiCare support contract. This specific SKU covers:

• Four-hour courier delivery of a replacement FortiGate 400E-BYPASS after exchange confirmation
• Weekend and holiday coverage — not limited to business days
• Three years of coverage from the activation date
• Requires FortiCare Premium or Elite to already be active on the same registered device

The -211- service code identifies this as the Four-Hour courier tier of Priority RMA. It sits between Next Calendar Day (-210-) and Four-Hour Courier with On-Site Engineer (-212-). No engineer is included; the replacement unit arrives via courier and your team handles installation.

Who Needs Four-Hour Priority RMA

Inline deployments carry a different risk profile than perimeter-only or out-of-band deployments. When the FortiGate 400E-BYPASS is sitting in the path of production traffic, bypass mode is a temporary measure at best — it passes traffic uninspected. Teams with internal uptime commitments or customer-facing SLAs typically cannot leave a security gap open until the next business day:

• Data center operators running high-availability security stacks where redundancy needs to be restored quickly
• MSSPs with contracted uptime or response-time SLAs for enterprise customers
• Regulated environments (financial, healthcare, government) where uninspected traffic beyond a few hours creates a compliance concern

If your recovery-time objective requires same-day hardware replacement, the four-hour courier tier is the right fit.

FortiCare Support Tiers and Priority RMA Eligibility

Priority RMA is an add-on that requires FortiCare Premium or Elite as the base support contract on the same device. FortiCare Essential does not qualify. The table below shows how the tiers compare and where Priority RMA applies:

If your FortiGate 400E-BYPASS currently runs FortiCare Essential, upgrading to Premium is required before this Priority RMA contract can be activated. DataCenter360.ca stocks FortiCare Premium for the 400E-BYPASS across multiple terms.

Activation and Electronic Delivery

FC-10-F4HBE-211-02-36 is a subscription license. There is no physical shipment for the license itself. After your order is confirmed, DataCenter360.ca delivers the entitlement electronically within 0–1 business days. You register and activate it through the Fortinet support portal, linking it to the serial number of your FortiGate 400E-BYPASS. Coverage begins on the activation date and runs for 36 months. Priority RMA courier delivery, once activated, is available regardless of your geographic location for countries covered under Fortinet’s service availability program.

Buying From DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering the full FortiCare and Priority RMA catalog for the 400E-BYPASS. The 3-year term typically costs less per year than three separate 1-year renewals and removes the risk of a gap in coverage between renewal cycles. If the 36-month window does not align with your existing support contract, both the 1-year (FC-10-F4HBE-211-02-12) and 5-year (FC-10-F4HBE-211-02-60) options are in stock. If you need co-terming to match an existing FortiCare Premium end date, contact us before purchasing and we will arrange a custom-term quote.