Fortinet FortiGate 40F FortiCare Premium, 3-Year (FC-10-0040F-247-02-36)

Three-year contracts are the most common support term for FortiGate 40F deployments. Long enough to cover the initial configuration and troubleshooting phase without annual renewal overhead, short enough to reassess the platform before committing further. FC-10-0040F-247-02-36 gives the FortiGate 40F complete FortiCare Premium coverage across that window.

What FortiCare Premium covers on the FortiGate 40F

This 3-year subscription activates on a registered FortiGate 40F and provides:

• 24×7 Fortinet TAC phone and portal access
• One-hour callback SLA for critical production issues (Severity 1)
• Next-business-day advance hardware replacement (RMA)
• Priority RMA add-on eligibility for same-day hardware dispatch
• Firmware and major FortiOS release access throughout the term
• Elite monitoring portal access (FortiGate platform)

Who should buy this

FortiGate 40F units at branch offices and small business locations benefit most from this subscription. If the device is the primary security gateway, having a TAC escalation path with defined response times closes the support gap that comes with hardware-only purchases. The 3-year term also satisfies vendor support requirements for ISO 27001 audits, cyber insurance renewals, and MSP agreements that call for documented contract coverage on network appliances.

FortiCare tier comparison

FC-10-0040F-247-02-36 is the Premium support tier. See how it compares to Essential and Elite:

Activation and delivery

This subscription is electronic only. DataCenter360.ca emails the registration key within 0–1 business days. Activate it at support.fortinet.com by entering the key against the FortiGate 40F serial number. Coverage runs for 36 months from the activation date, not the purchase date, so there’s no expiry risk if you purchase in advance of deployment.

Standalone FortiCare vs a bundle subscription

This SKU covers hardware support and TAC access only. FortiGuard security feeds — IPS, antivirus, web filter, application control — require a separate subscription or a bundle. The FortiGate 40F UTP and Enterprise bundles include FortiCare Premium as part of the package, so if you need the full security stack alongside support, a bundle is the more cost-effective route. This standalone contract is the right pick when FortiGuard services are already handled through an active bundle and you need to add or renew support coverage independently.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP in Canada. Every FortiGate 40F service contract is available in our catalog, from 1-year to 5-year terms across all FortiCare and FortiGuard SKUs. We process orders the same business day and deliver license keys by email. For customers managing FortiGate 40F units across multiple locations, we can pull together a single quote covering all required SKUs so renewal cycles align across the estate.

Frequently Asked Questions