Fortinet FortiGate 40F FortiCare Premium, 5-Year (FC-10-0040F-247-02-60)

The FortiGate 40F is one of Fortinet’s most widely deployed entry-level NGFWs, built on FortiASIC NP6Lite for line-rate IPS and threat inspection at the branch. A 5-year FortiCare Premium subscription (FC-10-0040F-247-02-60) covers it for the length of a typical hardware lifecycle, keeping TAC access and hardware replacement eligibility continuous from initial deployment through the next platform refresh.

What FortiCare Premium covers on the FortiGate 40F

This subscription applies to a registered FortiGate 40F and provides, for five years:

• 24×7 access to Fortinet TAC engineers by phone and web portal
• One-hour response SLA for critical (Severity 1) cases
• Next-business-day advance hardware replacement (RMA)
• Eligibility to add Priority/Improved RMA for same-day dispatch
• Access to all FortiOS firmware updates and major releases
• Elite monitoring portal (FortiGate platform)

Who buys this

This subscription fits small branch offices and edge sites where the FortiGate 40F is the primary internet gateway. If the IT team handles first-line troubleshooting but needs a direct path to Fortinet engineers for escalated issues, or if operations require a documented SLA for hardware failures, FortiCare Premium meets those requirements. Five-year terms are also common in managed service contracts where hardware and support are bundled for a fixed monthly fee across the service period.

FortiCare tier comparison

FC-10-0040F-247-02-60 provides the Premium support tier. Here is how the three tiers compare:

Activation and delivery

This is a software license — no hardware ships. DataCenter360.ca sends the registration key by email within 0–1 business days. Activate it at support.fortinet.com under the FG-40F’s serial number. Coverage begins on the activation date; purchasing in advance does not consume the subscription period before you’re ready to register.

Standalone FortiCare vs a full FortiGuard bundle

FortiCare Premium handles support and hardware replacement only. It does not provide FortiGuard security content such as IPS signatures, web filter updates, or antivirus feeds. If your FortiGate 40F needs both support and security services, the FG-40F UTP and Enterprise bundles include FortiCare Premium plus the full FortiGuard stack. This standalone subscription is for devices that already have a FortiGuard bundle active, or for sites that need hardware support coverage without the full security layer.

Buying from DataCenter360.ca

DataCenter360.ca carries the full FortiGate 40F service portfolio, including every FortiCare term and all FortiGuard bundle SKUs. As a Fortinet Select Partner, we issue registration keys that activate directly on support.fortinet.com. Orders are processed the same business day, with license keys emailed within 24 hours. For customers managing multiple FortiGate 40F units across sites, we can quote the full contract set together so renewal cycles align.

Frequently Asked Questions