Original price was: CAD$155.48.CAD$145.77Current price is: CAD$145.77.
Authorized Partner for United States (US)Supporting the FortiGate 40F at a small branch office is a different challenge from managing a data-centre appliance. When a hardware fault surfaces or an urgent firmware question comes up at a remote site, you need a direct line to Fortinet engineers, not a ticket queue. The FC-10-0040F-247-02-12 delivers 1-Year FortiCare Premium support for the FG-40F, putting 24×7 phone access and a 1-hour Priority 1 response SLA in place from the moment the license registers.
FortiCare Premium is Fortinet’s mid-tier support contract. For the FortiGate 40F it provides:
The table below shows where Premium sits in the full FortiCare lineup for the FG-40F:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| P1 (critical) response time | Next business day | 1 hour | 15 minutes |
| 24×7 telephone support | — | ✓ | ✓ |
| Next-business-day hardware RMA | ✓ | ✓ | ✓ |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware updates, tools & portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
FortiCare Premium is the right fit for teams running FG-40F units at branch sites where downtime carries a real cost. If a hardware failure would take the site offline, next-business-day replacement and live phone support are not optional extras. It is also the entry point for adding the Priority RMA service if uptime requirements tighten after deployment.
Teams currently on FortiCare Essential often move to Premium when a site transitions to production workloads or starts handling regulated traffic that needs a tighter P1 window.
This is a software license delivered electronically. After order confirmation, the key arrives by email within 0–1 business days. Apply it in the Fortinet FortiCare portal by linking it to the FG-40F serial number. Renewals work the same way; no hardware shipment is involved.
FortiCare Premium covers support only. It does not include FortiGuard security services such as IPS signatures, antivirus, web filtering, or DNS filtering. For sites that need both support and threat coverage, the FortiGate 40F UTP or Enterprise subscription bundles include FortiCare Premium alongside the full FortiGuard stack in a single SKU, typically at a lower combined price than purchasing each service separately.
DataCenter360.ca is a Fortinet Select Partner authorized to sell Fortinet licensing and support contracts. Orders are processed electronically, and most license keys arrive the same business day. Every license is sourced through authorized Fortinet channels and registers cleanly against the FG-40F serial number in the FortiCare portal. Multi-year terms are also available if a longer coverage horizon is preferred.
This SKU delivers 1 Year of FortiCare Premium support for the FortiGate 40F, including 24×7 telephone and online support, a 1-hour P1 response SLA, next-business-day hardware replacement, Priority RMA add-on eligibility, and access to firmware updates and the FortiCare portal.
Essential provides next-business-day online support and hardware replacement but no 24×7 telephone access and no Priority 1 response SLA. Premium adds the phone support line, a 1-hour P1 response window, and eligibility to purchase the Priority RMA add-on for same-day or 4-hour hardware exchange.
Yes. FortiCare contracts stack alongside FortiGuard subscriptions. If the FG-40F has a UTP or Enterprise bundle that already includes a FortiCare component, registering this SKU upgrades the FortiCare coverage to Premium tier. The new expiry is calculated from the registration date.
No. FortiCare Premium covers vendor support only: phone access, RMA, and firmware. FortiGuard services such as IPS signatures, web filtering, and antivirus feed updates are separate subscriptions. The UTP and Enterprise bundle SKUs combine both into one annual purchase.
Delivery is fully electronic. The license key is emailed and typically arrives within 0–1 business days of order confirmation. Register it in the Fortinet FortiCare portal using the key and the FG-40F serial number. No hardware is shipped.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-40F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0040F-247-02-12 |
| 5 star | 100% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Rapid fulfillment coupled with excellent after sales support. I do not hesitate to highly recommend Datacenter360.