Fortinet FortiGate 40F Secure RMA, 3-Year (FC-10-0040F-301-02-36)

Not every firewall failure comes with permission to put hardware in a courier box. The FC-10-0040F-301-02-36 is a 3-year Secure RMA subscription for the FortiGate 40F: when a unit fails, Fortinet ships a certified replacement while the defective device stays in your facility. Three years covers a full deployment cycle for most branch-office or edge deployments without the administrative overhead of annual renewals.

What Secure RMA Covers

Fortinet devices store configuration data, certificates, and operational state on integrated solid-state media that cannot be removed without invalidating the warranty. Standard RMA requires shipping the failed unit back. Secure RMA removes that requirement: a replacement FortiGate 40F ships on confirmed failure, and the defective unit remains in your custody with no return obligation.

This is an add-on that pairs with FortiCare Premium or Elite on the same device. The table below shows how RMA handling works across FortiCare support tiers.

Who Needs This Service

Secure RMA addresses a practical gap: environments where compliance, contractual obligations, or internal policy prevents returning hardware that has processed or stored sensitive data. Common buyers of the 3-year term include:

• Financial services organizations aligning hardware support to a 3-year capital asset cycle under PCI DSS or OSFI frameworks
• Healthcare networks on a 3-year device lifecycle that must document hardware disposal under PIPEDA or provincial health privacy acts
• Government offices with asset retention requirements that prohibit third-party access to decommissioned equipment
• Managed service providers under enterprise client contracts that restrict hardware leaving the client’s premises

The 3-year term is the most common alignment for mid-cycle FortiGate deployments, matching most hardware warranty and FortiCare renewal schedules.

Activation and Delivery

FC-10-0040F-301-02-36 is an electronic subscription. After ordering through DataCenter360.ca, Fortinet delivers the license key to your email within 0 to 1 business days. Register it in the Fortinet Support Portal against your FortiGate 40F serial number. Coverage begins at registration and runs for 36 months. When hardware fails, open an RMA ticket in the portal; Fortinet ships the replacement and no return is required from your end.

Secure RMA vs Priority RMA

Both services modify the standard RMA experience, but they solve different problems. Priority RMA (FC-10-0040F-210-02-36) speeds up the replacement: a unit arrives by the next calendar day. Secure RMA changes what happens to the defective device: it stays on your premises. An organization with strict hardware handling requirements and uptime sensitivity may need both services active on the same device. They are purchased and managed independently.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP serving Canadian businesses and government. Fortinet license keys are delivered electronically through Fortinet’s fulfillment systems directly to your inbox — there is no intermediary and no risk of a counterfeit or mis-registered key. For deployments spanning multiple FortiGate units or multiple sites, contact us before ordering to confirm Secure RMA availability for each location and to coordinate term alignment across your fleet.