Fortinet FortiGate 40F Secure RMA, 5-Year (FC-10-0040F-301-02-60)

Five years of continuous coverage, zero hardware returns. If your organization stores sensitive configuration data on FortiGate hardware and regulatory obligations require that physical media never leave your facility, the FC-10-0040F-301-02-60 covers that requirement for the full lifespan of a typical branch-office deployment. When a hardware failure is confirmed through the Fortinet Support Portal, a replacement FortiGate 40F ships to your site. The defective unit stays in your custody for the entire 5-year term.

What Secure RMA Covers

Fortinet devices store configuration data, certificates, and operational state on integrated solid-state media that cannot be removed without invalidating the warranty. Under a standard RMA, the failed unit is returned to Fortinet for inspection. Secure RMA eliminates the return requirement: Fortinet ships an Advanced Replacement and the defective device never leaves your premises. The service is available as an add-on to FortiCare Premium or Elite contracts on the same device.

The table below shows how RMA handling differs across FortiCare support tiers and where Secure RMA fits into the picture.

Who Needs This

Secure RMA addresses a specific gap: organizations that cannot comply with standard hardware return procedures because of data-handling obligations. Typical buyers include:

• Financial institutions subject to PCI DSS or SOX that require certified hardware handling and documentation
• Healthcare networks operating under HIPAA where devices that processed or stored patient data must follow internal disposal protocols
• Federal and provincial government agencies with directives on equipment that has processed controlled or classified information
• Managed service providers under contractual obligations with clients that prohibit third-party hardware access

For a 5-year term, this is most relevant to deployments where the FortiGate 40F is positioned as infrastructure for the full contract period — fixed branch offices, dedicated OT network perimeters, or edge devices in environments with strict asset lifecycle policies.

Activation and Delivery

FC-10-0040F-301-02-60 is delivered electronically. Orders placed through DataCenter360.ca result in a Fortinet license key sent to your email within 0 to 1 business days. Register the key against your FortiGate 40F serial number in the Fortinet Support Portal. Coverage activates immediately and runs for 60 months from the registration date. When a failure occurs, open an RMA case in the portal; Fortinet processes the replacement shipment under your FortiCare contract terms.

Secure RMA vs Priority RMA

These services are frequently confused because both modify the standard RMA experience. They address different things. Priority RMA (FC-10-0040F-210-02-60) is about how fast the replacement arrives: next calendar day instead of next business day. Secure RMA is about what happens to the defective unit: it stays at your site. If your environment requires both rapid replacement and on-site hardware retention, both services can be active on the same device simultaneously. Each is purchased and licensed independently.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP with a focus on Canadian infrastructure deployments. All Fortinet licensing orders process through Fortinet’s official systems and keys are delivered directly to your inbox — no intermediary steps and no questions about authenticity. For multi-device or multi-site deployments where Secure RMA is required across several FortiGate units, we can confirm regional service availability and help scope coverage before you commit. Reach out before ordering if you have specific compliance verification requirements.