Original price was: CAD$499.09.CAD$402.50Current price is: CAD$402.50.
Authorized Partner for United States (US)Annual IT budgets and single-year hardware support cycles often travel together. FC-10-0060F-211-02-12 adds one year of 4-Hour Hardware Delivery Priority RMA to a FortiGate 60F, giving your team faster hardware on confirmed failures without locking in a multi-year commitment. It also works as a straightforward annual renewal option for organizations that align support purchases with a calendar-year budget cycle.
When a hardware failure is confirmed under active FortiCare Premium or Elite, Fortinet ships a replacement FortiGate 60F unit with a 4-hour delivery target. The clock starts at case confirmation, not at ticket submission. For the full 1-year term, that SLA applies to every qualified failure without additional per-event cost. Standard advanced replacement under FortiCare Premium ships next business day; this service compresses that to four hours.
Coverage ties to a single FortiGate 60F serial number and requires FortiCare Premium or Elite to be active on that same unit.
Single-year support terms simplify budget approval in many organizations. The 1-year option also suits environments with a hardware refresh planned in 12 to 18 months, where paying for 3 or 5 years of coverage on equipment nearing end of deployment doesn’t make sense. It’s also a practical evaluation path: one year of 4-hour delivery lets you confirm the SLA tier is worth the step up before renewing at a longer term.
For sites where local IT can handle a physical device swap, 4-hour delivery removes the main bottleneck in hardware recovery without the cost of onsite engineer dispatch.
FC-10-0060F-211-02-12 delivers electronically to any country within one business day of purchase. The license activates in the FortiCare portal against the FortiGate 60F serial number, and coverage starts on the activation date. FortiCare Premium or Elite must already be active on the registered device before this add-on can be used.
4-Hour Hardware Delivery Priority RMA is available to FortiCare Premium and Elite subscribers only. The table shows how hardware replacement SLA and support response times compare across all FortiCare tiers.
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca stocks the full FortiGate 60F Priority RMA lineup. If your planning horizon calls for a 3-year or 5-year term, both are available. Contact us if you need to match coverage lengths across multiple units or want to confirm your existing FortiCare Premium subscription is active before purchasing this add-on.
No. This service is an add-on that requires active FortiCare Premium or Elite on the same FortiGate 60F serial number. If FortiCare Premium has lapsed, Priority RMA cannot be activated or used until coverage is reinstated.
The license delivers worldwide electronically. The 4-hour hardware delivery SLA depends on Fortinet’s logistics coverage in your region. Verify local 4-hour availability with Fortinet or your Fortinet partner before purchasing if you’re in a remote area.
Yes. When this 1-year term expires, you can renew with FC-10-0060F-211-02-36 (3-year) or FC-10-0060F-211-02-60 (5-year) depending on your planning horizon at that point.
The -210 service provides Next Calendar Day delivery: the replacement ships on the next calendar day after case confirmation. The -211 service provides 4-Hour delivery: the replacement ships within 4 hours of case confirmation, which is significantly faster for critical branch sites where same-day hardware matters.
Yes. Priority RMA adds hardware delivery SLA on top of the support response times and telephone support already included in FortiCare Premium or Elite. It is compatible with other Fortinet subscription services tied to the same device.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-60F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0060F-211-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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