Original price was: CAD$1,497.28.CAD$1,207.48Current price is: CAD$1,207.48.
Authorized Partner for United States (US)Hardware failures don’t schedule themselves around your IT team’s availability. FC-10-0060F-211-02-36 keeps a 4-hour delivery window locked in for three years on your FortiGate 60F. When a hardware failure is confirmed under active FortiCare Premium or Elite, Fortinet initiates an advanced replacement shipment with a guaranteed 4-hour delivery target. Your site team handles the swap; the SLA handles the hardware timeline.
On confirmed RMA case approval, Fortinet ships a replacement FortiGate 60F unit before the failed device comes back. The 4-hour window starts from case confirmation, not from when you first open the ticket. That distinction matters for IT teams planning realistic recovery timelines. Standard advanced replacement (included with FortiCare Premium) ships the next business day. This add-on compresses that to four hours for the full 3-year term.
The service covers all qualifying hardware failures during the term at no per-incident cost. Requires active FortiCare Premium or Elite on the same device serial number.
Three years aligns with a common IT hardware planning cycle. Organizations that procure and budget support on a 3-year renewal track often find this term the most practical because it matches their existing lifecycle review cadence. Managed service providers with FortiGate 60F units at client branches find predictable SLAs easier to include in customer-facing agreements over a multi-year contract period.
The 4-hour delivery option sits between standard next-business-day RMA and the 4-hour hardware plus onsite option. It’s best suited for sites where local IT can handle physical installation; the SLA speeds up hardware arrival, not the repair itself.
FC-10-0060F-211-02-36 is a virtual subscription with worldwide electronic delivery. DataCenter360.ca delivers the license within one business day of purchase. Activation registers to the FortiGate 60F serial number inside the FortiCare portal. The 3-year term begins on the activation date, and FortiCare Premium or Elite must be active on the same device for Priority RMA coverage to apply.
4-Hour Hardware Delivery is an add-on available exclusively for FortiCare Premium and Elite subscribers. The table below shows where each support tier stands on hardware replacement speed and critical support response.
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca carries Priority RMA options for the FortiGate 60F across all available terms and SLA levels. If you need the 1-year or 5-year version of this service, both are in stock. For multi-unit orders or serial number coverage confirmation, contact us before placing your order.
Yes. This is a worldwide license with electronic delivery. The 4-hour hardware delivery SLA depends on Fortinet’s regional logistics network in your country. Verify local 4-hour availability before purchasing if your sites are outside major urban areas.
No. FC-10-0060F-211-02-36 is an add-on that extends hardware replacement SLA on top of an existing FortiCare Premium or Elite subscription. Both subscriptions must be active and tied to the same FortiGate 60F serial number.
The 4-hour delivery window starts from RMA case confirmation, not from initial ticket creation. Fortinet’s support team first validates the hardware failure, then initiates the shipment under the 4-hour SLA.
No. The Priority RMA subscription ties to a specific FortiGate 60F serial number registered in the FortiCare portal. It cannot be transferred to a different physical unit.
FC-10-0060F-211-02-36 is the right fit. It delivers hardware within 4 hours without the onsite engineer dispatch cost. For 4-hour delivery plus a technician at the site, look at the -212 service (4-Hour Hardware + Onsite Support) for the FortiGate 60F.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-60F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0060F-211-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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