Fortinet FortiGate 60F 4-Hour Hardware Delivery Priority RMA Service, 5-Year (FC-10-0060F-211-02-60)

Distributed networks with competent local IT at each site need fast hardware, not an on-site contractor. FC-10-0060F-211-02-60 provides five years of 4-Hour Hardware Delivery Priority RMA for the FortiGate 60F: when a failure is confirmed under active FortiCare Premium or Elite, Fortinet ships a replacement unit with a 4-hour delivery target. Your team handles the swap.

What This Service Covers

On RMA case confirmation, Fortinet initiates an advanced replacement shipment with a guaranteed 4-hour delivery window. The replacement unit is sent before the failed device is returned, so your team can begin the swap as soon as hardware arrives. For branch offices, retail sites, or distributed deployments where local IT can handle a physical device swap, this eliminates the main bottleneck: waiting for hardware to ship on a standard timeline.

The service covers all qualifying hardware failures during the 5-year term under the same SLA. There is no per-event premium beyond the service contract itself.

Who Uses 4-Hour Hardware Delivery

Multi-site organizations, managed service providers, and regional IT teams supporting offices across a wide area find this SLA practical. Local staff can handle configuration restore from backup and physical installation. What they cannot accelerate without this add-on is hardware arrival time. Five years of 4-hour delivery coverage means the hardware variable is off the table for the full contract period.

It’s also a cost-effective middle ground between standard next-business-day RMA and the 4-Hour + Onsite option: fast hardware without the engineer dispatch cost when your team is capable of handling the replacement.

Activation and Delivery

FC-10-0060F-211-02-60 is a virtual license with worldwide electronic delivery. DataCenter360.ca delivers it within one business day of purchase. Activation links to the FortiGate 60F serial number in the FortiCare portal. The 5-year term starts on the activation date. FortiCare Premium or Elite must be active on the same device.

FortiCare RMA Coverage Levels

4-Hour Hardware Delivery Priority RMA is an add-on for FortiCare Premium and Elite subscribers. The table below outlines how hardware replacement and support response compare across FortiCare support tiers.

Buying from DataCenter360.ca

DataCenter360.ca carries the full range of FortiGate 60F Priority RMA options, from 4-hour hardware delivery to 4-hour hardware plus onsite engineer, across all available terms. If your sites have local IT staff and need fast hardware without the engineer cost, FC-10-0060F-211-02-60 is the right match. Orders placed before 3:00 PM ET typically deliver the same business day. Contact us if you’re purchasing across multiple FortiGate 60F units and want to confirm serial number coverage before ordering.