Fortinet FortiGate 71G-PoE 4-Hour HW Delivery Priority RMA, 1-Year (FC-10-G71GP-211-02-12)

When a FortiGate 71G-PoE fails in a branch office, waiting two to five business days for standard replacement is a real operational problem. The FC-10-G71GP-211-02-12 changes that: it is a 1-year Priority RMA add-on that commits Fortinet to delivering a replacement unit to your registered site within four hours of a confirmed hardware failure.

What This Service Covers

FC-10-G71GP-211-02-12 activates a 4-Hour Hardware Delivery SLA on the FortiGate 71G-PoE serial number it is registered to. “Hardware delivery” means a working replacement unit arrives on-site; installation by a Fortinet technician is not included. The service attaches to, and requires, an active FortiCare Premium or Elite base contract on the same device. It does not replace FortiCare; it layers on top of it.

Who Needs It

This service fits branch or edge deployments where the FortiGate 71G-PoE is the single point of internet access and no warm standby device exists. A four-hour delivery window is realistic for sites in urban centers; buyers in remote locations should confirm Fortinet depot coverage for their postal code before purchasing. IT staff comfortable with firewall swap-and-restore procedures get the most value here.

Activation and Delivery

FC-10-G71GP-211-02-12 is purchased and delivered electronically. After order confirmation at DataCenter360.ca, the license activates in the FortiCare portal within one business day and ties to the device by serial number. No hardware ships at purchase. RMA claims are opened through Fortinet’s support portal; the four-hour clock starts after Fortinet confirms the failure and approves the case.

Choosing the Right RMA Level

Priority RMA options layer on top of FortiCare, not alongside it. The table below shows how hardware replacement works across FortiCare service tiers for the FortiGate 71G-PoE:

4-Hour Hardware Delivery requires FortiCare Premium or Elite. If the device is currently under FortiCare Essential only, upgrading the base contract first is required. DataCenter360.ca can quote both the base contract upgrade and the Priority RMA add-on together.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Orders for FC-10-G71GP-211-02-12 are processed electronically with same-business-day fulfillment in most cases. For organizations that need to quote the full FortiGate 71G-PoE support stack, including FortiCare Premium and this Priority RMA add-on, contact the team for a consolidated quote.