Fortinet FortiGate 71G-PoE 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-G71GP-211-02-36)

Three years without worrying about how long replacement hardware takes to arrive. The 4-Hour Hardware Delivery Priority RMA Service (FC-10-G71GP-211-02-36) changes the calculus for FortiGate 71G-PoE failures: instead of waiting for standard shipping, a replacement unit ships with a 4-hour delivery commitment the moment hardware failure is confirmed. Your team handles the installation; Fortinet handles the speed.

What This Service Covers

FC-10-G71GP-211-02-36 is a 3-year Priority RMA add-on for the FortiGate 71G-PoE that commits to 4-hour hardware delivery following confirmed failure. It requires an active FortiCare Premium or Elite contract on the same serial number. When hardware failure is verified, Fortinet dispatches a replacement FortiGate 71G-PoE with a 4-hour arrival target. The add-on covers delivery of the replacement unit only; the customer’s team performs the swap. For on-site Fortinet engineering support at the same speed, the -212- (4-Hour Hardware and Onsite Engineer) add-on includes that component. FortiCare Essential does not qualify for Priority RMA add-ons.

Who This Fits

The 3-year term is the practical midpoint for most hardware refresh cycles and covers the FortiGate 71G-PoE through its typical useful life without the upfront cost of the 5-year term. It suits environments where internal IT resources are available for hardware swaps but replacement speed is the gap in the support plan. Multi-location retail and hospitality operators managing distributed FortiGate 71G-PoE deployments, MSPs supporting SMB clients without on-site vendor engineering, and campus environments where network downtime cascades into PoE-dependent endpoints are common use cases. When the firewall also powers cameras, phones, and access points via PoE, the 4-hour delivery window keeps the secondary impact window as short as possible.

FortiCare Tier Comparison

Priority RMA add-ons like this one layer on top of FortiCare Premium or Elite. Here is the hardware replacement baseline at each FortiCare tier before any Priority RMA add-on is applied:

Activation and Delivery

DataCenter360.ca delivers FC-10-G71GP-211-02-36 electronically within 0–1 business days of order. The license key and activation steps are emailed at fulfillment. The add-on is registered in the Fortinet Support portal to the FortiGate 71G-PoE serial number and coverage begins at activation, running for three years.

4-Hour HW Delivery vs. Other Priority RMA Options

The -211- add-on commits to hardware arrival speed but leaves installation to the customer. For sites where an engineer must perform the swap, the -212- add-on includes a Fortinet field representative at the same 4-hour commitment. For sites where next-business-day replacement is sufficient, Next Calendar Day (-210-) carries a lower add-on cost. Secure RMA (-301-) is a separate add-on for environments that require on-site destruction of the failed unit rather than returning it through normal supply chain logistics — it can run concurrently with -211- when both requirements apply.

Buying From DataCenter360.ca

DataCenter360.ca offers the FortiGate 71G-PoE 4-Hour Hardware Delivery Priority RMA in 1-year (FC-10-G71GP-211-02-12), 3-year (this SKU), and 5-year (FC-10-G71GP-211-02-60) terms. All require FortiCare Premium or Elite active on the same serial number. Worldwide electronic delivery within 0–1 business days of purchase. Multi-device sites need individual add-ons per registered serial number.