Fortinet FortiGate 71G-PoE 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-G71GP-211-02-60)

Five years of fast hardware delivery, no guesswork on replacement timing. The 4-Hour Hardware Delivery Priority RMA Service (FC-10-G71GP-211-02-60) is a commitment: when the FortiGate 71G-PoE hardware fails and Fortinet confirms it, a replacement unit ships with a 4-hour arrival target at your location. Your team completes the swap; the add-on eliminates the wait for hardware.

What This Service Covers

FC-10-G71GP-211-02-60 is a 5-year Priority RMA add-on for the FortiGate 71G-PoE that provides 4-hour hardware delivery. When a hardware failure is confirmed under an active FortiCare Premium or Elite contract on the same serial number, Fortinet dispatches a replacement FortiGate 71G-PoE with a 4-hour on-site delivery commitment. The add-on covers hardware delivery only; installation is performed by the customer’s team. If on-site engineering support is required, the 4-Hour Hardware and Onsite Engineer option (-212-) includes a Fortinet field representative. FortiCare Essential is not eligible for Priority RMA add-ons.

Who This Fits

4-Hour Hardware Delivery suits organizations that have IT staff capable of performing a FortiGate 71G-PoE swap but do not want to wait overnight or longer for replacement hardware to arrive through standard channels. It is the right balance of speed and cost when internal resources can handle installation but time-to-hardware is the bottleneck. Branch offices with an on-site technician, distributed retail locations with IT-capable regional support, and SMBs with managed service provider coverage are common users. The FortiGate 71G-PoE’s PoE ports mean the firewall often powers endpoint infrastructure directly — faster hardware delivery directly shortens downtime for connected cameras, phones, and access points as well.

FortiCare Tier Comparison

4-Hour Hardware Delivery Priority RMA applies on top of FortiCare Premium or Elite. Below is how base hardware replacement works across FortiCare tiers without any Priority RMA add-on:

Activation and Delivery

DataCenter360.ca delivers FC-10-G71GP-211-02-60 electronically within 0–1 business days of purchase. The license key and activation steps arrive by email; registration is completed in the Fortinet Support portal against the FortiGate 71G-PoE serial number. Coverage starts at activation and runs for five years.

4-Hour HW Delivery vs. Other Priority RMA Options

The -211- add-on is hardware delivery at speed, with the customer performing installation. If your team cannot be on-site for the swap, the 4-Hour Hardware and Onsite Engineer (-212-) adds a Fortinet field engineer to the same 4-hour commitment. If next-day delivery is sufficient, Next Calendar Day (-210-) targets a next-business-day delivery window at a lower add-on cost. Secure RMA (-301-) is an entirely different add-on focused on on-site destruction of the failed unit for regulated environments — it can be run alongside -211- when both speed and data disposal requirements apply.

Buying From DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner offering the FortiGate 71G-PoE 4-Hour Hardware Delivery Priority RMA in 1-year (FC-10-G71GP-211-02-12), 3-year (FC-10-G71GP-211-02-36), and 5-year (this SKU) terms. All require an active FortiCare Premium or Elite base contract on the covered serial number. Worldwide electronic delivery within 0–1 business days of order. Coverage applies per serial number.