Fortinet FortiGate 91G Priority RMA Service, 1-Year (FC-10-0091G-210-02-12)

When a compact branch firewall goes offline, the downstream impact is immediate. The FortiGate 91G 1-Year Priority RMA Service (FC-10-0091G-210-02-12) raises the hardware replacement guarantee on your FortiGate 91G to next-calendar-day delivery, giving the site a concrete recovery window instead of the standard return-and-replace process. This add-on activates on top of an existing FortiCare Premium or Elite contract and is delivered electronically with no hardware in the box.

What Priority RMA covers

Priority RMA shortens the gap between a hardware failure and the arrival of a replacement unit. Under standard FortiCare Essential, a failed appliance goes through a return-and-replace cycle with no committed delivery date. FortiCare Premium includes advanced replacement, and Premium or Elite holders can add this Priority RMA add-on to commit to next-calendar-day delivery of the replacement unit. The coverage runs for 12 months from the activation date on the registered FortiGate 91G serial number.

FortiCare support tiers and where Priority RMA fits

Priority RMA is an add-on, not a standalone tier. The table below shows where it fits relative to the FortiCare coverage levels:

Both FortiCare Premium and Elite are eligible for the Priority RMA add-on. Essential does not qualify. If the FortiGate 91G is currently on Essential, upgrading to FortiCare Premium first is the required step before this add-on can be applied.

Who needs this

Businesses that run the FortiGate 91G as a primary branch or small-office firewall, where a 24- or 48-hour hardware gap is not acceptable. Regulated environments, professional services firms, and sites where a single appliance handles all network and security policy benefit most from committing to a next-day replacement window. Retail branches and medical offices are common examples.

Activation and delivery

The license is issued electronically, registered against the FortiGate 91G serial number in the Fortinet Support portal, and runs alongside the existing FortiCare Premium or Elite contract. No hardware ships. The FortiGate 91G must already have an active FortiCare Premium or Elite subscription before activation. A valid Fortinet Support account is needed to complete registration.

This service vs. the FortiCare bundles

Priority RMA is a targeted add-on that upgrades one aspect of the support commitment: hardware replacement speed. It does not add security subscriptions, firmware entitlements, or support tier changes. If the FortiGate 91G needs broader subscription coverage, the UTP or Enterprise bundles (FC-10-0091G-950 or -809 series) are the right starting point, and Priority RMA can be added on top from there.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Priority RMA licenses are genuine, fulfilled electronically, and processed quickly. If you are confirming which FortiCare tier the device carries before adding this service, we can help cross-reference the serial number and support contract before you order.