Fortinet FortiGate 91G Priority RMA Service, 5-Year (FC-10-0091G-210-02-60)

Five years of committed next-day hardware replacement removes support renewal from the annual planning cycle entirely. The FortiGate 91G 5-Year Priority RMA Service (FC-10-0091G-210-02-60) registers against a specific FortiGate 91G serial number and guarantees next-calendar-day hardware delivery for the full 60 months, provided the device carries FortiCare Premium or Elite. No hardware included; license issued electronically.

What Priority RMA delivers

This add-on converts the hardware failure response from a return-and-replace process to a next-calendar-day shipment of the replacement unit. Standard FortiCare Essential uses return-and-replace with no committed turnaround. FortiCare Premium and Elite both include advanced replacement; this add-on commits the delivery to the next calendar day after a failure is confirmed. Coverage runs for 60 months from the activation date on the registered serial number.

FortiCare tiers and Priority RMA eligibility

Priority RMA is an add-on that layers onto an existing FortiCare contract. The table below shows how each tier handles hardware replacement:

Essential holders must upgrade to Premium before this add-on applies. Both Premium and Elite qualify immediately. The 5-year term of this service should be aligned with the base FortiCare contract expiry to avoid gaps.

Who buys the 5-year option

Multi-year Priority RMA terms suit organizations that plan five-year refresh cycles, procurement teams that prefer fixed-price support contracts through a single budget cycle, and managed service providers locking in support costs across a fleet of FortiGate 91G units. Regulated industries with documented uptime requirements find the written commitment to next-day replacement useful for compliance documentation as well.

Activation and delivery

The license is registered in the Fortinet Support portal, linked to the FortiGate 91G serial number, and delivered electronically. An active FortiCare Premium or Elite contract on the same device is required at activation. No physical media ships. Delivery is typically processed within 1 business day of order confirmation.

Term comparison

The 1-year version (FC-10-0091G-210-02-12) and 3-year version (FC-10-0091G-210-02-36) are available for shorter commitments or renewal top-ups. FortiCare Premium (FC-10-0091G-247-02-12) covers the base support tier and can be purchased alongside this add-on to build the complete support stack in one order.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. The 5-year Priority RMA license is genuine, fulfilled electronically, and processed without delay. Customers managing multi-year contracts across several sites can coordinate support term timing with our team to keep expiry dates aligned and avoid coverage gaps.