Fortinet FortiWiFi 31G Next Calendar Day Priority RMA, 1-Year (FC-10-WF31G-210-02-12)

SKU: FC-10-WF31G-210-02-12

Original price was: CAD$356.50.Current price is: CAD$287.49.

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FC-10-WF31G-210-02-12 is a 1-year Next Calendar Day Delivery Priority RMA add-on for the FortiWiFi 31G, ensuring a replacement unit ships for next-day arrival following a confirmed hardware failure. Your staff performs the installation. The annual term suits organizations entering Priority RMA coverage or aligning to an existing 1-year renewal schedule. Requires FortiCare Premium or Elite.
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Product description

Annual licensing fits more scenarios than it might seem: new deployments that are not yet confirmed as long-term, budget cycles that run year to year, or situations where a hardware refresh is on the planning horizon. FC-10-WF31G-210-02-12 provides 1-year Next Calendar Day Delivery Priority RMA for the FortiWiFi 31G, giving a defined hardware response SLA without locking in multi-year spend during an uncertain phase of the deployment.

What Next Calendar Day Delivery Priority RMA Covers

FC-10-WF31G-210-02-12 is a 1-year Priority RMA add-on for the FortiWiFi 31G. It provides:

  • Hardware shipment initiated by the next calendar day following Fortinet’s confirmation of the RMA request.
  • Advanced replacement: Fortinet ships the replacement before receiving the failed device back.
  • No onsite engineer is included. Your team or local IT resource handles the physical swap.
  • Coverage spans 1 year (12 months) from the activation date.
  • Requires an active FortiCare Premium or FortiCare Elite base contract. Not available under FortiCare Essential.

FortiCare Support Tiers at a Glance

Priority RMA requires a Premium or Elite base contract. The table below outlines the key differences between FortiCare tiers to help confirm your eligibility before adding this service.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who This Service Suits

The 1-year term works well for several deployment scenarios. A recently installed FortiWiFi 31G at a location that is still proving its stability gets Priority RMA coverage without committing for 3 or 5 years. Organizations that run annual procurement cycles can align this add-on to their existing renewal schedule, keeping all Fortinet licenses on the same annual renewal date. The next-day delivery tier is also appropriate for sites where a 1-day hardware turnaround is acceptable and the cost of the 4-hour tier is not justified by the recovery time requirement. If the device runs a non-critical secondary link or a location with a backup connectivity option, next-day hardware delivery is often sufficient.

Activation and Delivery

FC-10-WF31G-210-02-12 is an electronic license delivered within 0 to 1 business days of your order. Activate it in the Fortinet Support Portal using the FortiWiFi 31G serial number. Coverage begins on activation and runs for 12 months. No physical media ships. Available to buyers in any country.

One Service vs. a Full Bundle

This add-on covers hardware replacement timing. FortiGuard security services, IPS updates, URL filtering, and application control require a separate subscription bundle. If the FortiWiFi 31G carries a 1-year UTP or Enterprise bundle, adding this RMA service at the same renewal keeps both on the same expiry and reduces tracking overhead. If no bundle is active, consider adding one at the same time for complete coverage.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with electronic license fulfillment for buyers worldwide. 1-year renewals can be combined with a FortiCare Premium add-on or subscription bundle on a single order. If you have multiple licenses expiring at different times for the same device, share the serial number and current expiration dates and we will help you consolidate them into a single renewal date going forward.

What does “next calendar day” mean for hardware delivery?
It means Fortinet initiates shipping of the replacement unit by the calendar day after the RMA is confirmed through the Support Portal. Calendar day includes weekends and holidays, unlike a business-day commitment. Actual arrival at your site depends on carrier routing from the nearest Fortinet distribution hub. Check logistics coverage for your region to understand expected delivery timing.

Should I consider a 3-year or 5-year term instead?
If the FortiWiFi 31G will remain in service for 3 or more years and the location is stable, the 3-year (FC-10-WF31G-210-02-36) or 5-year (FC-10-WF31G-210-02-60) term reduces the per-year cost. The 1-year is the right choice when a hardware refresh is plausible within 24 months, or when annual approval cycles make multi-year prepayment impractical.

What is the difference between -210- and -211- for this device?
The -210- (FC-10-WF31G-210-02-12) ships the replacement hardware by the next calendar day. The -211- (FC-10-WF31G-211-02-12) ships within 4 hours of RMA confirmation. Both are hardware-delivery-only with no onsite engineer. If your site can tolerate a next-day wait, the -210- tier provides Priority RMA at a lower cost. If sub-4-hour hardware delivery is required, choose -211-.

Do I have to return the failed unit?
Yes, under standard Priority RMA. Fortinet ships the replacement first as an advanced replacement, then you return the failed unit using Fortinet’s provided return documentation. If your environment prohibits hardware returns for security or compliance reasons, the Secure RMA service (FC-10-WF31G-301-02-12) permits on-site destruction instead of return.

Can I combine this with a FortiGuard security subscription?
Yes. This RMA add-on and a FortiGuard subscription bundle are separate license categories; both point to the same device serial number and operate independently. Aligning both to a 1-year term keeps renewals synchronized, reduces tracking overhead, and ensures that neither coverage area lapses mid-term.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-31G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-WF31G-210-02-12

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