Fortinet FortiWiFi 31G Next Calendar Day Priority RMA, 3-Year (FC-10-WF31G-210-02-36)

SKU: FC-10-WF31G-210-02-36

Original price was: CAD$1,069.49.Current price is: CAD$862.49.

Save:19%You save CAD$145.16
FC-10-WF31G-210-02-36 provides 3-year Next Calendar Day Delivery Priority RMA for the FortiWiFi 31G: a replacement unit ships the next calendar day following a confirmed hardware failure, with your team handling the physical installation. A cost-effective Priority RMA option for stable mid-life deployments where next-day hardware availability meets site requirements. Requires FortiCare Premium or Elite.
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Product description

Coverage that tracks a realistic deployment window without over-committing. A 3-year term on Next Calendar Day Priority RMA for the FortiWiFi 31G means no annual renewal tasks for three years, a defined hardware response SLA for the active phase of the device’s life, and the ability to reassess at renewal if a hardware refresh is approaching. FC-10-WF31G-210-02-36 delivers that at the entry-level Priority RMA price point.

What Next Calendar Day Delivery Priority RMA Covers

FC-10-WF31G-210-02-36 is a 3-year Priority RMA add-on for the FortiWiFi 31G. It provides:

  • Hardware shipment initiated by the next calendar day following Fortinet’s confirmation of the RMA request.
  • Advanced replacement: the replacement unit ships before the failed device is returned.
  • No onsite engineer is included. Your team handles the physical installation.
  • Coverage spans 3 years (36 months) from activation.
  • Requires an active FortiCare Premium or FortiCare Elite base contract. Not available under FortiCare Essential.

FortiCare Support Tiers at a Glance

Priority RMA add-ons require a Premium or Elite base contract on the same device. The table shows the key differences between tiers.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who This Service Suits

Three years is the practical middle ground for deployments that are past the initial setup phase but may not run all the way to a 5-year lifecycle. Branch offices, secondary sites, and distributed enterprise locations where local IT staff can manage a same-day-plus-one hardware turnaround fit this tier well. Organizations with established IT procedures for firewall replacement do not need an onsite engineer, making the -210- entry-level Priority tier cost-effective: fast enough to keep downtime bounded, simple enough to not require field dispatch. The 3-year term also works well when subscription bundle renewals are already on a 36-month cycle, keeping all licenses aligned to the same renewal date.

Activation and Delivery

FC-10-WF31G-210-02-36 is an electronic license, delivered within 0 to 1 business days of your order. Register it in the Fortinet Support Portal against the target FortiWiFi 31G serial number. Coverage begins on the activation date and runs for 36 months. Available to buyers in any country.

One Service vs. a Full Bundle

Hardware replacement speed and security content are separate license categories. This service provides a defined response time for hardware failures; FortiGuard services (IPS, URL filtering, application control) come from a UTP or Enterprise subscription bundle. If the FortiWiFi 31G’s current bundle is also on a 3-year cycle, renewing both together at the same time keeps the renewal calendar clean and avoids a mid-term lapse in either coverage area.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with worldwide e-delivery for all Fortinet licenses. 3-year add-ons can be combined with a FortiCare Premium renewal or subscription bundle on a single order. If you are consolidating multiple licenses for the same device, share the FortiWiFi 31G serial number and current expiration dates and we will confirm that all items are aligned before the order goes through.

What does the -210- Next Calendar Day commitment mean exactly?
Fortinet initiates hardware shipment by the calendar day following confirmation of the RMA through the Support Portal. Calendar day means it includes weekends and public holidays, unlike a business-day commitment. Actual delivery to your site depends on carrier routing from the nearest Fortinet distribution hub. Confirm expected transit times for your region before relying on this as an exact delivery-day guarantee.

When does the 3-year term make more sense than 1-year or 5-year?
Three years removes annual renewal overhead while committing less than the full operational lifecycle cost. The 1-year (FC-10-WF31G-210-02-12) is better when hardware refresh is likely within 24 months or budget cycles run annually. The 5-year (FC-10-WF31G-210-02-60) reduces per-year cost further for confirmed long-term deployments. Most mid-lifecycle branch deployments land in the 3-year bracket.

Is this a standalone service or an add-on?
It is an add-on. FC-10-WF31G-210-02-36 requires an existing FortiCare Premium or Elite base contract on the same FortiWiFi 31G. It cannot be activated on a device that only has FortiCare Essential. If the device needs a base contract upgrade before the RMA add-on can be applied, contact DataCenter360.ca with the serial number and we will identify the right upgrade path.

Do I need to return the failed hardware?
Under standard Priority RMA (including -210-), yes. Fortinet ships the advanced replacement first, and you return the failed unit using Fortinet’s provided return documentation. If hardware return is not possible for security or compliance reasons, the Secure RMA option (FC-10-WF31G-301-02-36) allows on-site destruction instead.

Can I upgrade to the 4-hour tier later if my requirements change?
The -210- and -211- tiers are separate add-on SKUs, not upgrades within one contract. If your requirements change mid-term, you would need to add the -211- tier separately, resulting in overlapping coverage. It is more efficient to choose the right tier upfront. If you are unsure, the -211- tier (FC-10-WF31G-211-02-36) provides the same 3-year commitment with 4-hour hardware dispatch instead of next-day.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-31G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-WF31G-210-02-36

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