Original price was: CAD$130.69.CAD$122.52Current price is: CAD$122.52.
United States (US) Authorized DistributorThree years into an FWF-31G deployment, the performance expectations for a branch wireless firewall often shift. FC-10-WF31G-204-02-36 is the right SKU when FortiCare Premium is already active and the requirement is now Elite-tier response speed, without waiting for the next renewal cycle to renegotiate. It adds the Elite delta for three years, applied directly on top of existing Premium coverage. Active FortiCare Premium on the device is required.
The upgrade does not replace or duplicate your Premium subscription. It extends it to Elite by activating:
The 24×7 TAC, next-business-day advance RMA, and firmware access that come with Premium are unaffected.
This product upgrades Premium to Elite. The table below shows the full tier comparison for context.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue (P1) response | Next-business-day | 1 hour | 15 minutes |
| Telephone & online support | Business hours | 24×7 | 24×7 |
| Hardware replacement (RMA) | Standard | Next-business-day | Next-business-day |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 3-year upgrade is a practical fit for organizations mid-lifecycle on their FWF-31G fleet, where the original Premium purchase now needs to be elevated to meet a tighter SLA. Managed service providers adding a higher-tier service agreement to an existing client site use this SKU to upgrade without replacing the underlying support contract. It also appears in enterprise refresh programs where budget was approved mid-year and the 3-year term aligns to the remaining hardware support window.
The upgrade key is emailed within 0 to 1 business day of order confirmation. Register at support.fortinet.com against your FWF-31G serial number. Fortinet checks for an active Premium subscription at registration. The 3-year term begins at registration, not at purchase. Delivery is electronic, available to buyers in any country.
If the FWF-31G already has active FortiCare Premium, this upgrade path typically costs less than purchasing full Elite from scratch (FC-10-WF31G-284-02-36), because the upgrade adds only the Elite-specific entitlements rather than rebundling the full support stack. If Premium has expired or is not present, the full Elite SKU is the correct route.
DataCenter360.ca is a Fortinet Select Partner, and upgrade SKUs are handled the same way as standard subscriptions through the Fortinet partner portal. If you have multiple FWF-31G units to upgrade, we can process them in a single order. E-delivery to any country, typically within one business day of confirmation.
Yes. This is an upgrade SKU; Fortinet validates the active Premium entitlement at registration. If Premium is absent or expired, purchase the full FortiCare Elite SKU (FC-10-WF31G-284-02-36) instead.
No. The upgrade adds Elite entitlements on top of the existing Premium subscription. Both remain active, and the combined result is Elite-level coverage for the duration of the upgrade term.
Coverage reverts to the underlying Premium subscription if it is still active, or expires entirely if both terms end. You can renew the upgrade SKU or purchase a full Elite subscription at that time.
No. FortiCare upgrade subscriptions are worldwide with no restrictions on where the FWF-31G is deployed. Electronic delivery is available to any country.
No. Each key is tied to a single serial number. Purchase one FC-10-WF31G-204-02-36 per unit that needs the Premium-to-Elite upgrade applied.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-31G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-WF31G-204-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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