Fortinet FortiGate 200G 4-Hour Hardware + Onsite RMA, 3-Year (FC-10-FG2HG-212-02-36)

SKU: FC-10-FG2HG-212-02-36

Original price was: CAD$7,446.41.Current price is: CAD$5,878.75.

Save:21%You save CAD$1100.46
The FC-10-FG2HG-212-02-36 is a 3-Year 4-Hour Hardware and Onsite Engineer Priority RMA service for the FortiGate 200G — when a fault is confirmed, Fortinet dispatches both a replacement appliance and a certified engineer to your site within 4 hours, 24/7 including holidays. Requires FortiCare Premium or Elite. E-delivered worldwide from DataCenter360.ca.
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Product description

A 3-year term aligns naturally with most enterprise hardware refresh and support contract cycles, reducing annual renewal overhead while keeping coverage consistent across the FortiGate 200G’s productive lifespan. The FC-10-FG2HG-212-02-36 delivers three years of 4-Hour Hardware + Onsite Engineer RMA — both a replacement appliance and a Fortinet-certified engineer dispatched to your site within 4 hours of a confirmed fault, on any day of the year.

What This Subscription Provides

The FC-10-FG2HG-212-02-36 is a 3-year Priority RMA add-on for the FortiGate 200G, applied on top of an active FortiCare Premium or Elite contract. When Fortinet TAC confirms a hardware failure, a replacement unit is couriered and a certified engineer is dispatched simultaneously. Both target on-site arrival within 4 hours. The engineer installs the replacement, restores cable connections, and takes the defective unit. Coverage includes weekends and public holidays. The subscription runs for 36 months from activation.

FortiCare Tier Requirements

The 4-Hour Hardware + Onsite add-on requires FortiCare Premium or Elite on the same FortiGate 200G serial number. Priority RMA add-ons are not available to FortiCare Essential customers.

FortiCare Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Why Choose the 3-Year Term

Compared to three separate 1-year renewals, the 3-year term eliminates two renewal cycles, reduces the risk of coverage lapses during busy periods, and simplifies budget forecasting with a single line item. The 3-year window also matches the typical FortiGate 200G hardware lifespan for organizations that deploy on a 3-year refresh cadence — the Priority RMA subscription expires when the hardware is due for replacement, avoiding unused coverage on a subscribed tail period.

Activation and Delivery

DataCenter360.ca delivers the FC-10-FG2HG-212-02-36 electronically, typically within one business day. The license is applied to the FortiGate 200G serial number through the Fortinet Support Portal; the 3-year term begins on the activation date. No hardware is included in the purchase. FortiCare Premium or Elite on the same device must be active at the time of registration.

Comparing Terms

The 1-year version (FC-10-FG2HG-212-02-12) is better when flexibility is needed or when the deployment timeline is uncertain. The 5-year version (FC-10-FG2HG-212-02-60) is the right fit when the FortiGate 200G is committed as a long-term perimeter device and per-year pricing is a priority. The 3-year term sits in the middle — reduced renewal overhead without committing to the full hardware lifecycle up front.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with the full FortiGate 200G Priority RMA portfolio in stock. The 3-year term can be co-termed with your FortiCare Premium or Elite contract at registration to ensure both subscriptions expire at the same time. On-site engineer coverage availability can be confirmed before purchase for specific locations. E-delivery worldwide; order confirmation and license key typically same business day.

Can I co-term this with a FortiCare Premium contract that has less than 3 years remaining?

Yes. You can purchase the 3-year FC-10-FG2HG-212-02-36 and then adjust the start date in the Fortinet Support Portal to align with your FortiCare contract term. DataCenter360.ca can advise on the best co-terming approach to avoid gaps or overlaps between the two subscriptions.

What happens if the FortiGate 200G is replaced or decommissioned before 3 years?

Subscriptions are tied to the specific FortiGate 200G serial number. If the device is decommissioned, the remaining subscription term is not transferable to a different serial number. For environments with uncertain hardware lifecycles, a 1-year annual term gives more flexibility, while the 3-year term suits confirmed long-term deployments.

Does this add-on cover both nodes in a FortiGate 200G HA pair?

No. Priority RMA add-ons are licensed per device serial number. Each FortiGate 200G in a high-availability pair requires its own FC-10-FG2HG-212-02-36. Purchase two subscriptions to cover both units in the cluster.

When does the 4-hour window begin?

The 4-hour dispatch window starts when Fortinet TAC confirms the fault is hardware-related. TAC initiates the courier and engineer dispatch immediately after confirmation. Preparation before calling — serial number, firmware version, failure description — shortens the confirmation step and moves dispatch earlier.

Is this subscription different from the 4-Hour Hardware Delivery RMA?

Yes. The FC-10-FG2HG-212-02-36 includes both hardware courier delivery and a certified on-site engineer. The 4-Hour Hardware Delivery RMA (FC-10-FG2HG-211-02-36) provides the hardware courier only — the customer team handles installation. The 212 series is appropriate when on-site technical staff are not available or when the SLA requires Fortinet-managed physical restoration.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG2HG-212-02-36

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