Original price was: CAD$12,427.23.CAD$9,810.97Current price is: CAD$9,810.97.
Authorized Partner for United States (US)When the FortiGate 200G is the perimeter firewall for a site where downtime has a direct cost — a branch office processing transactions, a data centre edge connection, or a campus network aggregation point — five years of locked-in Priority RMA coverage removes hardware failure from the risk register for that device’s entire expected service life. The FC-10-FG2HG-212-02-60 provides that coverage: a replacement unit and a certified Fortinet engineer dispatched to your site within 4 hours, any day of the year, for 60 months from activation.
The FC-10-FG2HG-212-02-60 is a 5-year Priority RMA add-on for the FortiGate 200G, applied on top of FortiCare Premium or Elite. When Fortinet TAC confirms a hardware failure, a replacement appliance and a Fortinet-certified engineer are dispatched concurrently, targeting on-site arrival within 4 hours. The engineer handles the physical swap; the defective unit is taken off-site. Weekends and public holidays are covered. The subscription covers 60 months from activation.
Priority RMA add-ons require FortiCare Premium or Elite on the same FortiGate 200G serial number. FortiCare Essential does not qualify.
| FortiCare Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Over a 5-year window, a 5-year subscription typically offers a better per-year cost than five separate 1-year renewals. More practically, it eliminates four renewal cycles — each of which represents a potential lapse in coverage if a renewal is delayed. For organizations that plan hardware refresh on a 5-year cycle, the subscription expires alongside the hardware, avoiding unused coverage at the tail end. Procurement teams with multi-year capital budgets also prefer a single authorization covering the full device lifespan.
DataCenter360.ca delivers the FC-10-FG2HG-212-02-60 electronically, typically within one business day. The license activates against the FortiGate 200G serial number in the Fortinet Support Portal, and the 5-year term begins on the activation date. An active FortiCare Premium or Elite contract on the same device is required at registration.
If a 5-year commitment is not suited to the current planning cycle, the FC-10-FG2HG-212-02-36 (3-year) provides the same coverage with a shorter commitment, and the FC-10-FG2HG-212-02-12 (1-year) is available for annual-cycle procurement. All three terms cover identical service; the difference is contract length and renewal frequency.
DataCenter360.ca is a Fortinet Select Partner stocking the full FortiGate 200G Priority RMA subscription range. The 5-year term is available for immediate delivery. On-site engineer coverage can be verified for your location before purchase — geography determines availability. License key typically delivered the same business day as order confirmation.
Yes. The 5-year Priority RMA subscription and the FortiCare Premium contract can be co-termed in the Fortinet Support Portal so both expire at the same time. If your current FortiCare contract has less than 5 years remaining, DataCenter360.ca can advise on aligning start dates or renewing FortiCare concurrently to keep both subscriptions synchronized.
The subscription is tied to the FortiGate 200G serial number and is not transferable to a new device. Remaining term is not refundable or reassignable. The 5-year term best fits deployments where the hardware is expected to remain in service for the full term. If the deployment timeline is uncertain, a 1-year or 3-year term reduces that risk.
The service operates identically throughout the 5-year subscription. Each qualified RMA event results in a Fortinet-dispatched courier and engineer, both targeting 4-hour on-site arrival from TAC confirmation. There is no degradation in SLA over the term; the 60th month carries the same commitment as the first.
No. Priority RMA subscriptions are per device serial number. To cover both units in a FortiGate 200G HA pair with 5-year Priority RMA, each unit requires its own FC-10-FG2HG-212-02-60.
The FC-10-FG2HG-212 series (4-Hour Hardware + Onsite) includes both hardware delivery and a certified engineer dispatched to your site. The FC-10-FG2HG-211 series (4-Hour Hardware Delivery) provides the courier hardware delivery only; your team handles installation. The 212 series is the higher-tier option, suited to locations without on-site Fortinet-certified staff.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-200G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-FG2HG-212-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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