Fortinet FortiGate 30G FortiCare Premium Support, 3-Year (FC-10-FG30G-247-02-36)

A 3-year FortiCare Premium contract on the FortiGate 30G covers the device through its typical mid-life operating window, removing the annual renewal from your task list and locking in TAC access and hardware replacement for the full term. At the Premium tier, Fortinet’s TAC team is available 24×7 and critical issues draw a four-hour response commitment.

What FortiCare Premium Covers

FortiCare Premium gives you 24×7 telephone access to Fortinet TAC engineers, a four-hour response window for severity-1 issues, next-business-day hardware replacement, and full access to FortiOS firmware releases, security content, and the FortiCare portal for all three years. It does not cover FortiGuard threat intelligence services, which are licensed separately.

This product provides FortiCare Premium tier coverage. The comparison below shows what changes between the three available FortiCare service levels:

Who Needs This

Organizations that deploy FortiGate 30G units at branch sites and want to budget support costs upfront benefit from the 3-year term. The FortiGate 30G runs Fortinet’s SP5 ASIC at 5 Gbps firewall throughput with a 64 GB SSD for on-box log storage. These are mid-life, stable deployments where three years of covered support is a practical planning horizon. IT procurement teams that prefer fewer renewals and a fixed cost per unit are the target here. The per-year cost of the 3-year term is lower than buying three consecutive 1-year contracts.

Activation and Delivery

FC-10-FG30G-247-02-36 is an electronic license only; no hardware ships. DataCenter360.ca delivers the activation key within 0-1 business days of payment. Register at support.fortinet.com under Asset Management: enter the key and link it to your FortiGate 30G serial number. The three-year entitlement activates immediately and the updated expiry date appears in both the FortiCare portal and your FortiGate dashboard.

FortiCare Premium vs. a Bundle

FortiCare Premium covers TAC access and hardware replacement only. FortiGuard security services are not included. For units where both the support contract and FortiGuard subscriptions are expiring, the UTP bundle (FC-10-FG30G-950-02-36) or Enterprise bundle (FC-10-FG30G-809-02-36) provides a 3-year all-in-one renewal. If only the TAC contract is lapsing, standalone FortiCare Premium is the right-sized option.

Buying from DataCenter360.ca

DataCenter360.ca stocks the complete FortiGate 30G service subscription catalog, including all three FortiCare Premium terms. As a Fortinet Select Partner and MSSP, every license is sourced directly and delivered electronically. The 1-year (FC-10-FG30G-247-02-12) and 5-year (FC-10-FG30G-247-02-60) FortiCare Premium terms are available if a different duration fits your budget cycle better.