Fortinet FortiGate 30G FortiCare Premium Support, 5-Year (FC-10-FG30G-247-02-60)

Five years of FortiCare Premium on a FortiGate 30G takes the device from initial deployment through its full expected service life on a single support contract. You get 24×7 TAC access, a four-hour critical response commitment, and next-business-day hardware replacement for the entire term. Buying five years upfront locks in the current rate, eliminates four renewal cycles, and simplifies asset management for multi-site deployments where dozens of units need synchronized support windows.

What FortiCare Premium Covers

FortiCare Premium provides around-the-clock telephone access to Fortinet’s TAC team, a four-hour response SLA for severity-1 issues, next-business-day hardware replacement, and continuous access to FortiOS firmware, security patches, and the FortiCare portal for all five years. FortiGuard threat intelligence services are not included; they require a separate subscription.

This product provides FortiCare Premium tier coverage. The comparison below shows what changes between the three available FortiCare service levels:

Who Needs This

The 5-year FortiCare Premium term suits organizations that make hardware purchases on a 5-year lifecycle budget and want support costs aligned with the capital expense. The FortiGate 30G’s SP5 ASIC handles 5 Gbps firewall throughput and the 64 GB SSD accommodates on-box log storage; these are capable units with a realistic multi-year operating horizon. Large branch deployments, managed service providers standardizing support contracts across a customer fleet, and IT teams that want to close renewals once rather than annually are the primary buyers at this term.

Activation and Delivery

FC-10-FG30G-247-02-60 is an electronic license; no hardware ships. DataCenter360.ca delivers the activation key within 0-1 business days of payment. Register at support.fortinet.com under Asset Management, enter the key, and link it to the FortiGate 30G serial number. The 5-year entitlement activates immediately and appears in both the FortiCare portal and the device dashboard.

FortiCare Premium vs. a Bundle

FortiCare Premium covers TAC access and hardware replacement only. For units that also need FortiGuard services renewed over five years, the UTP bundle (FC-10-FG30G-950-02-60) or Enterprise bundle (FC-10-FG30G-809-02-60) packages FortiCare Premium and all FortiGuard subscriptions together. If FortiGuard services are current or managed under a separate renewal cycle, standalone FortiCare Premium is the right match.

Buying from DataCenter360.ca

DataCenter360.ca has the complete FortiGate 30G service subscription catalog in stock, including all three FortiCare Premium terms. Five-year contracts ship electronically the same business day you order, with no minimum purchase and no account requirement. As a Fortinet Select Partner, all licenses are sourced directly and fulfilled through the official FortiCare portal.