Fortinet FortiGate 400F-DC FortiCare Premium, 5-Year (FC-10-FD4H0-247-02-60)

Data center and carrier infrastructure runs on DC power rails, and the FortiGate 400F-DC is built specifically for those environments. The FG-400F-DC delivers the same NP7-accelerated security performance as the standard 400F — 10 Gbps NGFW throughput, 12 Gbps IPS throughput — in a form factor that accepts DC power input, making it the right fit for colocation cages, telecom aggregation points, and network cores where AC conversion is not an option. FC-10-FD4H0-247-02-60 provides five years of FortiCare Premium coverage on that unit, from initial deployment through the full hardware lifecycle.

What FortiCare Premium covers

FortiCare Premium is Fortinet’s mid-tier per-device support plan. For the FortiGate 400F-DC it provides:

• 24x7x365 telephone and web support with a one-hour SLA for P1 (critical) issues.
• Advanced hardware replacement — Fortinet ships a replacement unit before the failed device is returned, minimizing downtime on a firewall in a carrier or colocation environment where on-site response is not instant.
• Firmware releases and feature updates for the full five-year term.
• Asset Management Portal access for case management, entitlement tracking, and knowledge base access.
• Priority RMA add-on eligibility — FC-10-FD4H0-210-02-60 can be stacked for next-business-day or 4-hour expedited hardware dispatch.

Who needs this

The FortiGate 400F-DC is targeted at environments where DC power is standard: telco points of presence, carrier-grade aggregation layers, colocation cage deployments, and dense data center rows where power distribution is handled via -48V DC bus bars rather than AC circuits. At 10 Gbps NGFW and 10GE SFP+ connectivity, it handles the throughput demands typical of these environments. A 5-year FortiCare Premium contract is the natural match for DC power deployments, which tend to have longer operational cycles tied to carrier infrastructure timelines rather than the 3-year refresh typical in enterprise campus environments.

Activation and delivery

FC-10-FD4H0-247-02-60 is a software subscription with no physical shipment. DataCenter360.ca processes and delivers the license key by email within one business day of order confirmation. Register it at support.fortinet.com against the FG-400F-DC serial number, and the 5-year coverage activates from the registration date. The license is valid worldwide with no geographic restrictions.

FortiCare tier comparison

FC-10-FD4H0-247-02-60 is the FortiCare Premium tier. The table below shows how the three Fortinet per-device support levels compare.

FortiCare Premium vs a FortiGuard bundle

This SKU is a device support contract only. FortiGuard threat services — IPS signatures, antivirus, application control, web filtering, DNS filtering — are not included and require a separate subscription. For an FG-400F-DC that also needs active FortiGuard coverage, a UTP bundle (FC-10-FD4H0-950-02-60) or Enterprise bundle (FC-10-FD4H0-809-02-60) combines FortiCare Premium with the complete FortiGuard stack in one 5-year SKU. Contact DataCenter360.ca to compare the per-year cost between the standalone and bundled options.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and authorized MSSP. Procuring FC-10-FD4H0-247-02-60 through our channel ensures the license is issued through Fortinet’s official partner program: entitlements register correctly in support.fortinet.com, the FG-400F-DC hardware warranty is unaffected, and your support portal reflects the full 5-year entitlement from day one. We handle DC power environment deployments regularly and can assist with multi-unit quotes for larger carrier or colocation rollouts.