Fortinet FortiGate 50G Priority RMA, Next Calendar Day Delivery, 3-Year (FC-10-GT50G-210-02-36)

SKU: FC-10-GT50G-210-02-36

Original price was: CAD$1,073.28.Current price is: CAD$865.55.

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Fortinet FortiGate 50G 3-Year Next Calendar Day Priority RMA (FC-10-GT50G-210-02-36): a three-year add-on for FortiCare Premium or Elite subscribers, guaranteeing next-calendar-day courier delivery of a replacement FortiGate 50G following a confirmed hardware failure, including weekends and holidays, delivered electronically worldwide.
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Product description

Three years is a common contract horizon for mid-cycle FortiGate refreshes and managed-service agreements. FC-10-GT50G-210-02-36 layers a Next Calendar Day Delivery Priority RMA add-on onto an existing FortiCare Premium or Elite contract for the FortiGate 50G, covering the most demanding replacement-timeline requirement for any single failure event over a three-year window. For teams that plan hardware refresh around that same cycle, the 3-year term is a natural fit.

What This Service Covers

When Fortinet confirms a hardware failure on a covered FortiGate 50G, they dispatch a replacement unit the same day. The courier delivers it the next calendar day, including weekends and public holidays. The failed unit does not have to be returned before the replacement ships, following the same Advanced Replacement logic as standard FortiCare Premium but on a tighter delivery schedule.

This is an add-on service that layers on top of FortiCare Premium or Elite. FortiCare Essential subscribers are not eligible for Priority RMA add-ons; a minimum of FortiCare Premium is required.

Who Needs This Add-On

The 3-year term suits organizations that are mid-deployment or working within a refresh cycle aligned to a three-year hardware or managed-service agreement. Branch-office deployments where the FortiGate 50G is the sole perimeter device benefit the most. If staff cannot install the replacement unit on-site without assistance, the 4-Hour Engineer on-Site variant is a better fit; if data residency requirements prevent returning the defective unit, Secure RMA (FC-10-GT50G-301) is the right choice.

Activation and Delivery

FC-10-GT50G-210-02-36 is delivered electronically within 0-1 business days of purchase. The license key is registered to the FortiGate 50G serial number through the Fortinet Support portal at support.fortinet.com. Coverage starts on the activation date, so registering promptly is important. If your FortiCare Premium or Elite contract expires before the 3-year Priority RMA term, you will need to renew the base contract to keep the add-on eligible for use.

Priority RMA vs. Standard FortiCare Coverage

Standard FortiCare Premium and Elite include next-business-day Advanced Replacement. This add-on changes the delivery commitment to next-calendar-day, covering weekends and holidays. The table below summarizes what each FortiCare tier includes and where Priority RMA applies.

Feature Essential Premium Elite
Hardware RMA type Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca carries the full range of FortiGate 50G Priority RMA terms — 1-year, 3-year, and 5-year. As a Fortinet Select Partner, we can help ensure your RMA add-on is registered to the correct serial number and matched to the right base-support contract. Orders are processed electronically and typically delivered within one business day. Reach out if you need to coordinate multiple units or align renewal dates across a fleet.

Does this Priority RMA add-on work with FortiCare Essential?
No. Priority RMA add-ons require FortiCare Premium or FortiCare Elite. Essential only includes return-and-replace RMA and is not eligible for Priority RMA upgrades. If your FortiGate 50G currently has Essential coverage, upgrading to Premium first is necessary.
What is the difference between this 3-year and the 5-year Priority RMA?
The service is identical — Next Calendar Day Delivery with weekend and holiday coverage. The difference is the contract length: 3-year (FC-10-GT50G-210-02-36) versus 5-year (FC-10-GT50G-210-02-60). Choose the term that best aligns with your FortiCare Premium contract and planned hardware refresh cycle.
Is Next Calendar Day Delivery available across Canada?
Priority RMA is generally available in Canada. Delivery is fulfilled by Fortinet’s regional logistics network. In major urban centres, next-calendar-day delivery is standard. For remote locations, contact Fortinet or your partner to confirm depot availability and cutoff times specific to your region.
What happens to the defective FortiGate 50G hardware?
Fortinet ships the replacement before receiving the failed unit. You return the defective hardware after the replacement is up and running. The FortiGate 50G stores configuration on non-removable solid-state media. If returning the defective unit raises a data-security concern, consider the Secure RMA service (FC-10-GT50G-301) which allows you to keep the failed hardware on-site.
Can I purchase this add-on after my FortiCare Premium is already active?
Yes. The Priority RMA add-on can be purchased at any point during an active FortiCare Premium or Elite term. The 3-year add-on runs from its activation date. For renewal planning, it is simplest to renew the FortiCare base contract and the Priority RMA add-on together so both expiry dates align.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-50G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-GT50G-210-02-36

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