Fortinet FortiGate 50G Priority RMA, Next Calendar Day Delivery, 5-Year (FC-10-GT50G-210-02-60)

SKU: FC-10-GT50G-210-02-60

Original price was: CAD$1,788.80.Current price is: CAD$1,442.57.

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Fortinet FortiGate 50G 5-Year Next Calendar Day Priority RMA (FC-10-GT50G-210-02-60): a five-year add-on for FortiCare Premium or Elite subscribers, guaranteeing next-calendar-day courier delivery of a replacement FortiGate 50G following a confirmed hardware failure, including weekends and holidays, delivered electronically worldwide.
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Product description

When a FortiGate 50G fails at the edge of your network, the follow-up question is how fast replacement hardware arrives. Standard FortiCare Premium already includes next-business-day Advanced Replacement, which works for most deployments. But for sites where a full calendar day makes a measurable difference, the Priority RMA add-on compresses that window. FC-10-GT50G-210-02-60 is the five-year version of that add-on for the FortiGate 50G, valid for the full length of a typical firewall deployment cycle.

What This Service Covers

Next Calendar Day Delivery means Fortinet ships a replacement unit the same day a hardware failure is confirmed. The courier delivers it the next calendar day, counting weekends and public holidays, not just business days. The replacement unit ships before Fortinet receives the defective hardware back, matching the Advanced Replacement model already included with FortiCare Premium and Elite but on a faster delivery schedule.

This is an add-on service, not a standalone support contract. It requires an active FortiCare Premium or FortiCare Elite subscription on the same FortiGate 50G serial number. FortiCare Essential subscribers are not eligible for Priority RMA add-ons.

Who Needs This Add-On

Organizations that benefit most from this service are those where the FortiGate 50G is the sole security gateway at a location with no hardware redundancy and no tolerance for a multi-day failure window. Retail branch offices with fixed operating hours, MSPs holding uptime SLAs for customer sites, and regulated environments with documented recovery-time objectives are the common buyers.

If the FortiGate 50G runs alongside a standby HA unit, the standard FortiCare Premium next-business-day RMA is usually sufficient. This add-on is for active-only deployments where the recovery clock starts at the moment of failure.

Activation and Delivery

FC-10-GT50G-210-02-60 is delivered electronically. After purchase, a license key is registered to the FortiGate 50G serial number through the Fortinet Support portal at support.fortinet.com. Coverage begins on the activation date. Aligning the 5-year term with the expiry of your FortiCare Premium contract avoids gaps in coverage. The service applies worldwide, subject to Fortinet’s country-level RMA availability; check Fortinet’s service availability page if your device is outside North America.

Priority RMA vs. Standard FortiCare Coverage

FortiCare Essential uses return-and-replace RMA only and cannot be upgraded with Priority add-ons. Both Premium and Elite include standard next-business-day Advanced Replacement; this add-on upgrades that timeline to next-calendar-day delivery.

Feature Essential Premium Elite
Hardware RMA type Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell and register FortiGate support subscriptions. Ordering the 5-year Priority RMA add-on through our store means the license is in your inbox within one business day and can be activated immediately through the Fortinet Support portal. If you need help pairing this with a matching 5-year FortiCare Premium contract for the same device, our team can assist with alignment before you register.

Does this service replace my FortiCare Premium contract?
No. FC-10-GT50G-210-02-60 is an add-on only. It requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 50G serial number. The Priority RMA add-on upgrades the delivery timeline for hardware replacement but does not provide technical support coverage on its own.
What exactly does “Next Calendar Day” mean?
If Fortinet confirms a hardware failure before the applicable country cutoff time, they ship a replacement unit that day and the courier delivers it the next calendar day. “Calendar day” means weekends and public holidays count, unlike next-business-day RMA which excludes non-working days. Actual cutoff times and country availability are subject to Fortinet’s service availability page.
Is this Priority RMA service available in Canada?
Yes, Priority RMA is available in Canada. DataCenter360.ca ships the license key electronically to any country. Physical hardware replacement is fulfilled by Fortinet’s logistics network from a regional depot; confirm depot availability for your city if you are outside a major urban centre.
What happens to the failed FortiGate 50G?
Under Advanced Replacement, Fortinet ships the replacement before receiving the failed unit. You return the defective hardware to Fortinet once the replacement is installed. Standard configuration data stored on the FortiGate 50G is on non-removable media. If data retention in your facility is a compliance requirement, consider the Secure RMA service (FC-10-GT50G-301) instead.
Can I add this mid-term to an existing FortiCare Premium contract?
Yes. The Priority RMA add-on can be purchased at any point during an active FortiCare Premium or Elite term. The add-on term you select (1, 3, or 5 years) runs from its activation date. For cleanest coverage, align the Priority RMA expiry with the FortiCare Premium expiry when renewing both at the same time.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-50G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-GT50G-210-02-60

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