Original price was: CAD$152.46.CAD$142.93Current price is: CAD$142.93.
Authorized Partner for United States (US)When a FortiGate 50G-5G fails in a regulated environment, the concern isn’t just restoring connectivity — it’s what happens to the unit afterward. The Fortinet Secure RMA service (FC-10-F50G5-301-02-12) closes that gap: it adds certified chain-of-custody handling and a destruction certificate to the standard advanced replacement process, so your compliance posture stays intact even through a hardware failure.
FC-10-F50G5-301-02-12 is a 1-year Priority RMA add-on for the FortiGate 50G-5G, specifically the Secure RMA variant. When a covered device fails, Fortinet issues an advanced replacement unit. The returned device is processed under a documented destruction procedure, and a certificate of destruction is issued confirming the unit’s storage was handled in compliance with data security standards.
This service requires an active FortiCare Premium or FortiCare Elite subscription on the same device serial number. It extends the RMA portion of your support contract; it does not replace the base FortiCare tier.
Priority RMA add-ons are only available on FortiCare Premium and Elite plans. The table below shows how RMA and support levels compare across all three FortiCare tiers:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Secure RMA is common in financial services, government, healthcare, and any environment where data residency or destruction requirements apply to hardware returned to a vendor. If your organization runs policies that require documented destruction of storage media from failed network appliances, this service provides the Fortinet-issued documentation to satisfy those requirements without arranging a third-party disposal service.
Organizations without strict regulatory requirements typically find standard Priority RMA (211 or 212) sufficient. Secure RMA is the right choice when the audit trail for the failed hardware itself is a compliance requirement.
This is a software license delivered electronically. After ordering from DataCenter360.ca, you receive the registration key by email within one business day. Activate it through the Fortinet support portal against the serial number of your FortiGate 50G-5G. Coverage begins at activation, not at the invoice date, so you control when the term starts.
DataCenter360.ca is a Fortinet Select Partner. We stock the full range of FortiGate 50G-5G RMA and support add-ons, including all terms for the Secure RMA series. Orders are fulfilled electronically the same business day. If you are coordinating a renewal or aligning Secure RMA coverage with your FortiCare Premium term, our team can help match the dates so there are no gaps.
Yes. FC-10-F50G5-301-02-12 requires an active FortiCare Premium or FortiCare Elite subscription on the same device. FortiCare Essential does not qualify for Priority RMA add-ons including Secure RMA.
The certificate confirms that the returned FortiGate 50G-5G unit’s storage was processed under Fortinet’s certified destruction procedure. It documents the chain of custody from device return through the destruction event, providing the evidence required for compliance audits in regulated industries.
Yes. Fortinet offers 3-year (FC-10-F50G5-301-02-36) and 5-year (FC-10-F50G5-301-02-60) terms for the same service. You can purchase a longer term upfront or renew at the end of the 1-year period. DataCenter360.ca carries all available terms.
Yes. Coverage is active from the moment the license is registered to your device serial number. Any hardware failure after activation is covered under the Secure RMA terms, regardless of how early in the term it occurs.
FC-10-F50G5-301-02-12 is an electronic license with no physical shipment involved. DataCenter360.ca fulfills orders worldwide; the registration key is delivered by email and activated through the Fortinet support portal.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50G-5G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F50G5-301-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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