Original price was: CAD$3,209.51.CAD$2,560.78Current price is: CAD$2,560.78.
Authorized Partner for United States (US)Five years is a long time to bet on a firewall staying healthy, and a 4-hour clock ticking after any failure is a commitment that needs to cover the full run. FC-10-F50G5-212-02-60 is the 5-Year 4-Hour Hardware and Onsite Engineer Priority RMA for the FortiGate 50G-5G, the highest-response RMA option available for this platform, locked in for the device’s working lifetime.
The -212- Priority RMA service commits Fortinet to two parallel actions within 4 hours of a confirmed failure: dispatching replacement hardware and sending a certified on-site engineer to the device location. This is distinct from the hardware-delivery-only -211- variant, which ships the unit but leaves your team to handle the swap.
With FC-10-F50G5-212-02-60, if your FortiGate 50G-5G fails, an engineer arrives on-site alongside the replacement unit, ready to assist with the physical swap, configuration transfer, and verification. The 5-year term means this commitment follows the device through its full deployment lifecycle without annual renewal overhead.
An active FortiCare Premium or FortiCare Elite subscription on the same device serial number is required before this add-on can be activated.
Priority RMA add-ons layer on top of the base FortiCare support tier. The table below shows where Premium and Elite differ from Essential on RMA capabilities and issue-response time:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The 5-year term makes sense when the FortiGate 50G-5G is a long-term fixture in a branch or edge network where on-site IT staff may not have the bandwidth or training to handle a firewall swap under pressure. Retail chains, distributed offices, and industrial sites with limited local IT are the common fit. If your team can handle the physical swap confidently, the 211 hardware-delivery service covers the same 4-hour window at lower cost.
This is an electronic license. After purchasing from DataCenter360.ca, the registration key is emailed within one business day. Activate it in the Fortinet support portal under your device serial number. The 5-year term begins at your chosen activation date, not at invoice.
We carry the complete FortiGate 50G-5G RMA lineup at DataCenter360.ca, a Fortinet Select Partner. Whether you are purchasing this 5-year onsite service at initial deployment or adding it mid-contract, we can confirm compatibility with your existing FortiCare Premium or Elite subscription. Licenses are delivered electronically and confirmed the same day your order is placed.
After Fortinet confirms the failure through technical support, a 4-hour clock starts. Within that window, both a replacement unit and a certified on-site engineer are dispatched to the device’s registered location. The engineer assists with the hardware swap, configuration recovery, and validation that the replacement is operating correctly.
The -211- service ships a replacement unit within 4 hours. The -212- service adds a certified engineer dispatched to your site within the same window. If your team can handle the swap, 211 is sufficient. If you need Fortinet-assisted recovery on-site, 212 is the right service.
No. FC-10-F50G5-212-02-60 is an add-on that extends the RMA capability of an existing FortiCare Premium or Elite subscription. If the base FortiCare contract lapses, the Priority RMA add-on becomes inactive as well.
You can purchase a new 5-year term to succeed your current coverage. The standard approach is to coordinate the start date with your existing contract end. DataCenter360.ca can help align term dates across your FortiCare contract and RMA add-on.
Yes. All FortiCare and RMA licenses are bound to a specific device serial number at activation. The license cannot be transferred between units. If the device is replaced under the RMA service, Fortinet transfers the remaining term to the new serial number.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50G-5G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F50G5-212-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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