Fortinet FortiGate 50G-DSL Secure RMA Service, 1-Year (FC-10-F50GD-301-02-12)

SKU: FC-10-F50GD-301-02-12

Original price was: CAD$94.15.Current price is: CAD$88.27.

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The FC-10-F50GD-301-02-12 is a 1-Year Secure RMA service for the FortiGate 50G-DSL that lets defective hardware remain on-site rather than being shipped back — for security-conscious organizations that need data residency protection with annual renewal flexibility.
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Product description

For organizations that haven’t committed to a multi-year service term, or that are deploying the FortiGate 50G-DSL into a new environment and want the right coverage in place from day one, FC-10-F50GD-301-02-12 is the entry point. This 1-Year Secure RMA service means that if the hardware fails during its first year of operation, the defective unit stays on-site — no return to Fortinet required, no sensitive data leaving your premises.

What the 1-Year Secure RMA Covers

Secure RMA differs from standard FortiCare Advanced Replacement in one specific way: the failed hardware does not have to be returned to the manufacturer. Standard Advanced Replacement, included with FortiCare Premium and Elite, ships a replacement unit before you send back the failed device, but the return is still required under standard terms. Secure RMA removes that requirement for the duration of the subscription.

The FortiGate 50G-DSL uses solid-state media for configuration storage that cannot be field-removed without voiding the warranty. For environments with data residency or compliance requirements, Secure RMA is the only path to hardware replacement that keeps that storage physically within your facility.

Reference the FortiCare support tier table to understand which levels qualify for Priority RMA add-ons, including Secure RMA:

FortiCare Level Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who This Is For

The 1-year term makes sense for organizations evaluating Secure RMA before committing to a longer contract, for procurement cycles that require annual renewal approvals, or for deployments where the hardware lifecycle hasn’t been defined yet. It also fits scenarios where a FortiGate 50G-DSL is being added to an existing environment mid-year and the team wants coverage aligned to the fiscal calendar rather than a device-specific start date.

Activation and Delivery

FC-10-F50GD-301-02-12 is delivered electronically. The license key arrives after order processing and is registered against the FortiGate 50G-DSL serial number in the Fortinet Support Portal. Coverage begins at registration. If a hardware failure occurs within the 12-month window, a FortiCare support case triggers the Secure RMA process — Fortinet ships a replacement and waives return of the defective unit.

An active FortiCare Premium or Elite contract on the same device is required. Secure RMA is not available to FortiCare Essential customers.

One Year vs. Longer Terms

The 3-year (FC-10-F50GD-301-02-36) and 5-year (FC-10-F50GD-301-02-60) Secure RMA subscriptions offer a lower effective annual cost than 1-year renewals, and they reduce administrative overhead for teams that manage large FortiGate fleets. If your organization is past the evaluation phase and plans to keep the FortiGate 50G-DSL in production for multiple years, moving to a multi-year term typically makes sense. The 1-year option is available for situations where that flexibility genuinely matters.

Buying from DataCenter360.ca

FC-10-F50GD-301-02-12 is in stock and available for immediate electronic delivery. DataCenter360.ca is an authorized Fortinet Select Partner — the license is provisioned directly through Fortinet’s channel. Whether you’re ordering a single key for a new deployment or adding coverage across a batch of units, we can handle the order and issue the keys within the same business day.

Can I upgrade from the 1-year to a multi-year Secure RMA during the term?

You would typically purchase a new multi-year subscription to start at the expiry of the 1-year one rather than mid-term. Co-terming with your FortiCare Premium or Elite contract makes future renewals simpler. DataCenter360.ca can help structure the timing so both coverages align at renewal.

Does the 1-year Secure RMA start at purchase or at hardware registration?

Coverage starts when you register the license key against your FortiGate 50G-DSL serial number in the Fortinet Support Portal. The clock does not start at the purchase date, so there’s no urgency to register immediately after buying, though aligning registration with deployment is generally recommended.

What FortiCare level do I need to use Secure RMA?

FortiCare Premium or FortiCare Elite. The Secure RMA add-on is not available to FortiCare Essential customers. Essential only includes return-and-replace RMA and does not qualify for Priority RMA add-ons of any type.

Is the Secure RMA subscription itself a physical product?

No. FC-10-F50GD-301-02-12 is a subscription license delivered electronically as a key you register in the Fortinet Support Portal. There is no physical shipment involved in purchasing or activating it. Physical RMA logistics apply only when an actual hardware replacement is needed during the coverage period.

Does Secure RMA affect my standard FortiCare warranty or support entitlements?

No. Secure RMA is an add-on that modifies the return requirement for defective hardware. It does not change your FortiCare Premium or Elite technical support entitlements, response SLAs, or firmware access. Those are governed by your FortiCare support contract independently.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-50G-DSL

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F50GD-301-02-12

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