Fortinet FortiGate 50G-DSL Secure RMA Service, 3-Year (FC-10-F50GD-301-02-36)

Three years is the most common operational cycle for a deployed network appliance, and FC-10-F50GD-301-02-36 matches that window exactly. This is the 3-Year Secure RMA service for the FortiGate 50G-DSL: if the hardware fails during the coverage period, Fortinet ships a replacement and the defective unit stays in your possession, with no return to the manufacturer required.

What Secure RMA Covers

Fortinet’s standard Advanced Replacement RMA (included with FortiCare Premium and Elite) already provides fast hardware swap — a replacement ships before you send back the failed unit. Secure RMA adds one key element: the failed unit does not go back. For devices deployed in environments with strict data residency or physical security requirements, this distinction matters. The FortiGate 50G-DSL stores configuration and other data on solid-state media that is not field-removable, so Secure RMA is the only way to handle a hardware failure without the device leaving your control.

The table below shows what standard RMA is included at each FortiCare tier, and which tiers qualify for Priority RMA add-ons like Secure RMA:

Who Benefits from 3-Year Secure RMA

Organizations in regulated sectors — finance, healthcare, government, and others with internal hardware governance policies — often have documented requirements for how failed equipment must be handled. Returning a network appliance to a manufacturer may conflict with those policies if the device has been part of a sensitive or classified network. Secure RMA closes that gap contractually, so there’s no ambiguity at the time of a hardware event.

The 3-year term suits procurement teams that align service contracts with hardware lifecycles and prefer not to manage annual renewals on individual service SKUs.

Activation and Delivery

FC-10-F50GD-301-02-36 is an electronic subscription. After purchase, you receive the license key and register it against your FortiGate 50G-DSL serial number through the Fortinet Support Portal. If a failure occurs, open a FortiCare support case and the Secure RMA process activates within the terms of your FortiCare Premium or Elite contract. No physical shipment needed to activate — the coverage starts at registration.

This add-on requires FortiCare Premium or Elite to be active on the same device. Essential-tier customers do not qualify.

Standard RMA vs. Adding Secure RMA

FortiCare Premium already covers the FortiGate 50G-DSL with Next Business Day Advanced Replacement. For most organizations, that’s adequate. Secure RMA is relevant when the requirement is not just fast replacement but non-return of the failed hardware. If a security audit, compliance framework, or internal policy requires your team to maintain chain of custody over all hardware that has touched a sensitive network, Secure RMA is the correct add-on to have in place before a failure, not after.

Buying from DataCenter360.ca

DataCenter360.ca stocks this license for immediate electronic delivery. We’re an authorized Fortinet Select Partner, so you’re purchasing from a verified channel with direct access to Fortinet support and licensing. If you need to coordinate Secure RMA across multiple units or need help aligning this subscription with your existing FortiCare Premium expiry dates, reach out and we’ll work through the co-terming together.