Fortinet FortiGate 50G-SFP FortiCare Premium Support, 1-Year (FC-10-F50GS-247-02-12)

Annual FortiCare renewal keeps the FortiGate 50G-SFP on a valid TAC contract for the next twelve months. FC-10-F50GS-247-02-12 is the 1-year FortiCare Premium term: it restores or continues 24×7 TAC telephone access, a four-hour critical-issue response window, and next-business-day hardware replacement after the current term ends. If the 50G-SFP shipped with a hardware bundle and that support term is expiring, this is the targeted standalone renewal.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier support contract. It provides 24×7 telephone access to the TAC, a four-hour response commitment for critical (severity-1) issues, next-business-day hardware replacement, and ongoing access to FortiOS firmware releases, security patches, and the FortiCare asset portal. It does not include FortiGuard threat intelligence services.

This product provides FortiCare Premium tier coverage. The table below shows what changes between the three available FortiCare service levels:

Who Needs This

The FortiGate 50G-SFP runs Fortinet’s FortiSP5 platform with an SFP WAN slot for fiber or transceiver connectivity. It is common at branch offices and remote sites where the firewall carries business-critical traffic. The 1-year term is the natural choice for customers on annual procurement cycles, for organizations evaluating the appliance in its first year before committing to multi-year support, or for any site where the existing support term is ending.

Activation and Delivery

FC-10-F50GS-247-02-12 is an electronic license. DataCenter360.ca delivers the activation key within 0–1 business days of payment, to any country. Register it at support.fortinet.com under Asset Management and link it to the FortiGate 50G-SFP serial number. The 12-month coverage period begins on registration.

FortiCare Premium vs. a Bundle

FortiCare Premium renews TAC access and hardware coverage only. FortiGuard services — IPS, URL filtering, antivirus, application control — are licensed separately. If both FortiCare and FortiGuard services need renewing at the same time, the 1-year UTP bundle (FC-10-F50GS-950-02-12) or Enterprise bundle (FC-10-F50GS-809-02-12) handles both in one transaction. For appliances where only the TAC contract has lapsed, standalone FortiCare Premium is the lower-cost, targeted option.

Buying from DataCenter360.ca

DataCenter360.ca carries all three FortiCare Premium terms for the FortiGate 50G-SFP as a Fortinet Select Partner. The 1-year SKU delivers electronically within a business day of purchase. Customers planning beyond the next fiscal year often find the 3-year (FC-10-F50GS-247-02-36) or 5-year (FC-10-F50GS-247-02-60) terms easier to manage and slightly lower in per-year cost.