Fortinet FortiGate 50G-SFP FortiCare Premium Support, 3-Year (FC-10-F50GS-247-02-36)

SKU: FC-10-F50GS-247-02-36

Original price was: CAD$611.95.Current price is: CAD$493.51.

Save:19%You save CAD$83.03
The FortiGate 50G-SFP 3-Year FortiCare Premium (FC-10-F50GS-247-02-36) covers a single FortiGate 50G-SFP for thirty-six months — 24×7 TAC telephone support, four-hour critical response, and next-business-day hardware replacement, delivered electronically worldwide.
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Product description

Three years is the most common FortiCare Premium term for branch FortiGate appliances. It aligns with typical hardware refresh cycles, gives finance a predictable support cost across three budget years, and eliminates annual renewal risk without locking in for the full five-year lifecycle. FC-10-F50GS-247-02-36 covers one FortiGate 50G-SFP unit for thirty-six months: 24×7 TAC telephone access, four-hour critical-issue response, and next-business-day hardware replacement in a single purchase.

What FortiCare Premium Covers

FortiCare Premium is the mid-tier Fortinet support contract, above Essential and below Elite. It provides 24×7 telephone access to Fortinet’s TAC team, a four-hour response commitment for critical issues (severity 1), next-business-day advance hardware replacement, and ongoing access to FortiOS firmware releases, security patches, and the FortiCare asset portal.

This product provides FortiCare Premium tier coverage. The table below shows what changes between the three available FortiCare service levels:

Feature Essential Premium Elite
Critical issue response Next business day 4 hours 1 hour
24×7 telephone support
Hardware replacement RMA Next business day Next business day Next business day
Priority RMA add-on eligible
Firmware, tools & portal access
Extended LTS & monitoring portal (FortiGate only)

Who Needs This

The FortiGate 50G-SFP suits branch offices that connect via fiber or a transceiver in the SFP WAN slot. Three-year FortiCare Premium is the standard choice for sites where this appliance runs business-critical traffic and the IT team needs a committed response time. It is also the default recommendation for organizations that refresh hardware every three to four years and want their support contracts aligned to the hardware cycle.

Activation and Delivery

FC-10-F50GS-247-02-36 is an electronic license. DataCenter360.ca delivers the activation key within 0–1 business days of payment, to any country. Register it at support.fortinet.com under Asset Management, link it to the FortiGate 50G-SFP serial number, and the 36-month coverage period starts immediately.

FortiCare Premium vs. a Bundle

FortiCare Premium covers TAC support and hardware replacement only. FortiGuard services — IPS, URL and DNS filtering, antivirus, application control — are separate subscriptions. If all services need renewing at the same time, the UTP bundle (FC-10-F50GS-950-02-12) packages FortiCare Premium and FortiGuard together in one SKU. For units that already have FortiGuard subscriptions active, standalone FortiCare Premium is the right targeted renewal.

Buying from DataCenter360.ca

DataCenter360.ca carries all three FortiCare Premium terms for the FortiGate 50G-SFP as a Fortinet Select Partner. The 3-year term is delivered electronically within a business day, worldwide. The 1-year (FC-10-F50GS-247-02-12) is available for annual cycles, and the 5-year (FC-10-F50GS-247-02-60) offers the lowest per-year cost for longer deployments.

What does FC-10-F50GS-247-02-36 include?
Three years of FortiCare Premium for a single FortiGate 50G-SFP: 24×7 TAC telephone support, four-hour critical-issue response, next-business-day hardware replacement, Priority RMA add-on eligibility, and access to FortiOS firmware and the FortiCare portal. FortiGuard security services are not included.
Can I stack this 3-year contract on top of an existing FortiCare term?
Yes. Fortinet allows co-terming: the new 3-year contract starts at the expiry of the existing one, extending coverage forward. Confirm the co-term process with DataCenter360.ca when you order.
Does the 3-year contract start immediately or at the current contract expiry?
By default, Fortinet starts the new contract from the registration date. If you are co-terming to extend an active contract, the start date is set to the existing contract’s expiry. Contact DataCenter360.ca to confirm the co-term options before purchase.
Is FortiGuard IPS or web filtering included?
No. FortiCare Premium is a support and hardware RMA contract. FortiGuard services are separate subscriptions. The UTP bundle (FC-10-F50GS-950-02-12) includes both FortiCare Premium and FortiGuard services if you need them bundled.
What is the difference between this and the 50G-SFP UTP bundle?
FortiCare Premium (this SKU) provides TAC support and hardware replacement only. The UTP bundle (FC-10-F50GS-950-02-12) includes FortiCare Premium plus FortiGuard IPS, URL/DNS filtering, antivirus, application control, and anti-spam. Choose FortiCare Premium when FortiGuard is already covered separately; choose the UTP bundle when you need both renewed together.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-50G-SFP

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F50GS-247-02-36

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