Fortinet FortiGate 50G-SFP FortiCare Premium Support, 5-Year (FC-10-F50GS-247-02-60)

A five-year FortiCare Premium contract on the FortiGate 50G-SFP ties TAC coverage to the full expected deployment life of the appliance. Rather than tracking annual renewals, FC-10-F50GS-247-02-60 locks in 24×7 telephone support, a four-hour critical-issue response, and next-business-day hardware replacement for sixty months from activation. For branch offices where the 50G-SFP is not due for hardware replacement any time soon, that is one fewer procurement task each year and a predictable five-year support cost.

What FortiCare Premium Covers

FortiCare Premium sits between Essential and Elite in Fortinet’s support tier structure. It provides 24×7 telephone access to Fortinet’s TAC, a four-hour response SLA for severity-1 issues, next-business-day hardware replacement, and continued access to FortiOS firmware releases, security patches, and the FortiCare asset portal.

This product provides FortiCare Premium tier coverage. The table below shows what changes between the three available FortiCare service levels:

Who Needs This

The FortiGate 50G-SFP is a compact FortiSP5-based NGFW with an SFP WAN slot for fiber or transceiver-based connectivity. It fits branch sites and distributed offices that need NGFW performance in a desktop form factor. Customers choosing a 5-year term are typically deploying the appliance for a full hardware cycle and want support aligned to that lifespan, or need consistent OpEx numbers across multi-year budget forecasts.

Activation and Delivery

FC-10-F50GS-247-02-60 is an electronic license. DataCenter360.ca delivers the activation key within 0–1 business days of payment, to any country. Register it at support.fortinet.com by linking the key to the FortiGate 50G-SFP serial number under Asset Management. The 60-month coverage period starts on the registration date.

FortiCare Premium vs. a Bundle

FortiCare Premium covers TAC access and hardware replacement only. FortiGuard threat intelligence services — IPS, URL filtering, antivirus, application control — require a separate subscription. If both FortiCare and FortiGuard services need to run concurrently, the UTP bundle (FC-10-F50GS-950-02-12) or Enterprise bundle (FC-10-F50GS-809-02-12) at 1-year, or equivalent 5-year bundle SKUs, covers both in one transaction. For units that already have FortiGuard services and only need TAC coverage extended, standalone FortiCare Premium is the correct choice.

Buying from DataCenter360.ca

Purchasing a 5-year term through DataCenter360.ca, a Fortinet Select Partner, delivers the activation key electronically within a business day, worldwide. Shorter terms are also available: 1-year (FC-10-F50GS-247-02-12) and 3-year (FC-10-F50GS-247-02-36) for customers who prefer more flexibility in their renewal cycle.