Original price was: CAD$76.60.CAD$71.82Current price is: CAD$71.82.
Authorized Partner for United States (US)The FC-10-F50GS-301-02-12 gives organizations one year to validate Secure RMA as part of their hardware support strategy for the FortiGate 50G-SFP. If a hardware failure occurs during the covered period, Fortinet ships a replacement unit and the defective appliance remains at the customer’s site. There is no return requirement, no data leaves the premises on the failed hardware, and the organization handles the defective device according to its own disposal or archival policy.
FortiGate appliances do not have field-removable storage. Returning a failed unit to Fortinet under standard RMA means the hardware goes back with configuration data on the internal solid-state media. For environments where that is not acceptable, Secure RMA provides an alternative path. The -301- SKU authorizes non-return under a Fortinet-backed service agreement, with a replacement unit dispatched at next-business-day. For context, the FortiCare tier table below shows the base RMA options each support level includes:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The 1-year term is a practical entry point in a few situations:
FC-10-F50GS-301-02-12 is an electronic license. DataCenter360.ca delivers it within 0 to 1 business days of order. Activate it in the Fortinet Support Portal by associating the license with the FortiGate 50G-SFP’s serial number. An active FortiCare Premium or Elite contract on the same device is required. Coverage runs for 12 months from the activation date.
All three Secure RMA terms for the FortiGate 50G-SFP (-301-02-12, -36, -60) provide the same non-return service. The differences are term length and annualized cost. A single 5-year purchase costs less per year than five consecutive 1-year purchases, and it reduces renewal overhead. The 1-year term is the right starting point when the device’s remaining service life is uncertain, or when the requirement needs to be tested before a longer commitment. After the first year, switching to the 3-year or 5-year term at renewal is straightforward.
DataCenter360.ca is a Fortinet Select Partner providing electronic delivery of Fortinet support licenses worldwide. The FC-10-F50GS-301-02-12 is processed and delivered within one business day. If you are evaluating Secure RMA for the first time and want guidance on how to register and verify coverage before a failure event occurs, we can help you walk through the process.
Open a support case with Fortinet through the Support Portal or by calling the FortiCare support line. Fortinet will diagnose the failure and confirm it is hardware-related. Once confirmed, a replacement unit is shipped at next-business-day under the Secure RMA terms. The customer keeps the defective unit. No return merchandise authorization number is issued for the failed device.
Secure RMA covers hardware failures under Fortinet’s standard warranty and RMA terms. Accidental damage, physical damage caused by environmental conditions outside Fortinet’s specifications, or damage from unauthorized modifications is typically not covered. Review the FortiCare service terms for the full coverage scope. For FortiGate appliances used in physically demanding environments, ensure the installation meets Fortinet’s environmental requirements.
Secure RMA delivery availability depends on country-level service coverage from Fortinet’s logistics partners. The license itself is sold and delivered electronically worldwide. Physical hardware replacement availability varies by location. Confirm that Secure RMA physical service is available in the country where the FortiGate 50G-SFP is deployed before purchasing, using the Fortinet service availability tool or by contacting your local Fortinet partner.
F50GS refers to the FortiGate 50G-SFP, a model variant of the FG-50G family that includes an SFP uplink port for fiber or SFP-based connectivity. The standard FG-50G uses a different SKU code (F50GE or similar), and the DSL variant uses F50GD. Each model has its own separate license catalog. Ensure you are purchasing the -F50GS- SKU for the FortiGate 50G-SFP specifically.
No. Secure RMA (-301-) and Priority RMA add-ons (-210-, -211-, -212-) are separate services that serve different purposes. They cannot be stacked to achieve both non-return and accelerated delivery simultaneously under standard catalog SKUs. If both non-return and sub-next-business-day delivery are required, contact Fortinet directly to discuss whether a custom service arrangement is available for your specific situation.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50G-SFP |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F50GS-301-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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