Fortinet FortiGate 50G-SFP Secure RMA Service, 3-Year (FC-10-F50GS-301-02-36)

SKU: FC-10-F50GS-301-02-36

Original price was: CAD$229.80.Current price is: CAD$185.32.

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FC-10-F50GS-301-02-36 is a 3-year Secure RMA service for the FortiGate 50G-SFP, allowing organizations to retain the defective hardware rather than returning it to Fortinet. Suitable for regulated environments with data residency or hardware chain-of-custody requirements.
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Product description

Three years covers a common enterprise procurement cycle, and the FC-10-F50GS-301-02-36 aligns Secure RMA coverage for the FortiGate 50G-SFP to that window. Hardware failures during the 36-month period trigger a replacement shipment from Fortinet, and the defective unit stays at the customer’s site. The non-return arrangement is what separates this from standard advanced replacement, making it the right service for environments where hardware leaving the building is not an option.

What Secure RMA Covers

Fortinet FortiGate appliances store configuration data on solid-state media that cannot be removed without voiding the warranty. Returning a failed unit under standard RMA means the hardware goes back to Fortinet with that data intact on the storage media. Secure RMA resolves this: the FC-10-F50GS-301-02-36 allows the customer to keep the defective FortiGate 50G-SFP, eliminating any chain-of-custody concern. The table below shows base RMA coverage by FortiCare tier for reference:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Buys the 3-Year Term

The 3-year term is the most common choice for organizations with defined hardware lifecycles and structured procurement cycles:

  • Organizations aligning Secure RMA to a 3-year FortiCare Premium contract on the same device for clean co-termination
  • Regulated industry deployments (finance, healthcare, government) where a 3-year capex cycle is standard for network infrastructure
  • Security teams that have confirmed Secure RMA is required by policy and want multi-year cost predictability
  • Partners managing customer sites under long-term service agreements with hardware disposal responsibilities

Activation and Delivery

FC-10-F50GS-301-02-36 is an electronic license. DataCenter360.ca delivers it within 0 to 1 business days of order. Register the license against the FortiGate 50G-SFP serial number in the Fortinet Support Portal. The device must have an active FortiCare Premium or Elite contract at activation. Coverage runs for 36 months from the activation date.

Secure RMA vs Other RMA Options for the FG-50G-SFP

Standard advanced replacement under FortiCare Premium or Elite ships the next business day and requires the failed unit back. Priority RMA add-ons (-210-, -211-) accelerate delivery but still require return. Secure RMA (-301-) does not accelerate delivery beyond next-business-day but removes the return requirement completely. For the FC-10-F50GS-301-02-36, the right comparison is whether your site needs data protection through hardware retention. If delivery speed is the primary concern, the -210- or -211- tiers are the better fit. If data residency is the concern, this is the product.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner offering electronic delivery of Fortinet support subscriptions worldwide. The FC-10-F50GS-301-02-36 covers one FortiGate 50G-SFP unit for three years. Orders ship electronically within one business day. If you are purchasing Secure RMA coverage for multiple units or need guidance on co-terminating with existing FortiCare contracts, reach out before placing your order.

Why does Fortinet’s standard RMA require hardware return in the first place?

FortiGate appliances include solid-state storage with configuration data that cannot be field-removed without voiding the warranty or compromising the device. Standard RMA logistics require Fortinet to receive the failed unit to inspect and refurbish it for future use. Secure RMA replaces that process by allowing Fortinet to absorb the cost of the unreturned hardware, in exchange for the customer holding coverage under the -301- service. The customer bears no obligation to return or surrender the defective unit.

What is the difference between Secure RMA and Priority RMA for the FortiGate 50G-SFP?

Secure RMA (-301-) and Priority RMA (-210-, -211-) solve different problems. Secure RMA ensures the defective device never leaves your premises. Priority RMA ensures a replacement arrives faster than next-business-day. They are separate services that cannot be stacked in a single SKU. If your requirement is strictly about data protection during hardware replacement, Secure RMA is the right product. If it is about response speed, Priority RMA is the right product.

Does Secure RMA require FortiCare Premium or Elite?

Yes. Secure RMA is an add-on service that requires an active FortiCare Premium or Elite contract on the FortiGate 50G-SFP. Essential contracts are not eligible. Ensure the base FortiCare contract is in place before attempting to register the FC-10-F50GS-301-02-36 in the Fortinet Support Portal.

What happens to the defective FortiGate 50G-SFP that the organization retains?

The customer can handle it according to their own internal policies and applicable regulations, including secure destruction, certified data wiping, or long-term archival. Fortinet does not specify a required disposal method under Secure RMA. Organizations in regulated industries typically have internal processes or certified third-party vendors for hardware disposal, and Secure RMA allows those processes to run without Fortinet involvement.

Can the 3-year Secure RMA be extended or converted to a 5-year term at renewal?

At the end of the 36-month term, the organization can purchase a new Secure RMA license in any available term: 1-year (FC-10-F50GS-301-02-12), 3-year (FC-10-F50GS-301-02-36), or 5-year (FC-10-F50GS-301-02-60). If the FortiGate 50G-SFP will remain in service for several more years, upgrading to the 5-year at renewal lowers the annualized cost and reduces renewal frequency.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-50G-SFP

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F50GS-301-02-36

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