Original price was: CAD$941.46.CAD$759.24Current price is: CAD$759.24.
Authorized Partner for United States (US)When your SFP+ WAN port is carrying a production fiber circuit, a return-before-replace hardware process is a real risk. FC-10-F50GP-247-02-36 is three years of FortiCare Premium for a single FortiGate 50G-SFP-PoE: telephone access to Fortinet TAC, 1-hour response on Priority 1 issues, and advanced hardware replacement that ships a unit to you before you return the defective one. License only, no hardware, electronic delivery to any country.
Premium is the production-ready support tier for FortiGate deployments. This three-year contract gives the registered FG-50G-SFP-PoE entitlement to FortiOS firmware updates and security patches, access to Fortinet’s telephone support line during incidents (not just the web queue), a one-hour response commitment on critical outages, and ship-first advanced replacement. The unit is also eligible for the separate Priority RMA add-on (FC-10-F50GP-210-02-36) if you need same-day dispatch.
FortiCare offers three service levels. This contract is the Premium tier. The table below shows how the tiers compare so you can confirm the fit.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Premium is the right contract when the FortiGate is running a primary site connection and someone needs to reach TAC by phone during an outage. That covers: branch offices where the FG-50G-SFP-PoE terminates a fiber WAN or SD-WAN link, IT teams with an internal SLA that requires a defined response window, and any site where a next-business-day response on a critical issue is too slow. Secondary or non-critical sites where web support and a slower RMA turnaround are acceptable can use Essential instead.
Delivery is electronic, normally within 0 to 1 business days, to any country. Once you receive the contract number, register it against your FG-50G-SFP-PoE serial in the FortiCare portal at support.fortinet.com. Coverage activates immediately on registration. If stacking this on an expiring contract, register it before the old one lapses to avoid a gap in coverage.
Three options for covering this unit. FortiCare Essential (FC-10-F50GP-314-02-36) is support-only at the entry tier: firmware updates, web tickets, return-and-replace RMA, next-business-day critical response. Premium (this contract) adds telephone TAC, 1-hour response, and advanced replacement. If you also need active FortiGuard security subscriptions on the FG-50G-SFP-PoE, a UTP (FC-10-F50GP-950-02-36) or Enterprise (FC-10-F50GP-809-02-36) bundle packages those services with FortiCare Premium — often better value than sourcing them separately.
Three years of coverage is worth setting up right. DataCenter360.ca issues genuine Fortinet FortiCare contracts as an authorized Fortinet Select Partner, delivering electronically, typically the same business day. Provide your FG-50G-SFP-PoE serial at checkout and our team will confirm the contract registers cleanly against the right unit before you depend on it.
Premium adds telephone support, a 1-hour response commitment on Priority 1 issues, and advanced hardware replacement — Fortinet ships a replacement unit before you return the defective one. Essential is web-only support with next-business-day response and return-before-replace RMA.
Yes. Premium makes the FG-50G-SFP-PoE eligible for the Priority RMA add-on (FC-10-F50GP-210-02-36), which provides same-day or next-business-day advance dispatch. You purchase it as a companion SKU alongside this contract.
Yes. FC-10-F50GP-247-02-36 is registered against a single FG-50G-SFP-PoE serial number. It does not transfer between units without going through Fortinet’s re-registration process.
No. FortiCare Premium is the support and hardware coverage layer only. IPS, antivirus, web filtering, and other FortiGuard subscriptions require a UTP (FC-10-F50GP-950-02-36) or Enterprise (FC-10-F50GP-809-02-36) bundle.
Yes. FortiCare contracts are delivered electronically worldwide. Only hardware shipments from DataCenter360.ca are restricted to Canada.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50G-SFP-PoE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F50GP-247-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Sorry, no reviews match your current selections
