Original price was: CAD$313.82.CAD$253.08Current price is: CAD$253.08.
Authorized Partner for United States (US)Budget cycles, short-term projects, and new deployments that are not yet committed to a multi-year term all have one thing in common: the 1-year FortiCare Premium contract is the natural fit. FC-10-F50GP-247-02-12 covers a single FortiGate 50G-SFP-PoE for twelve months with telephone TAC support, 1-hour critical response, and advanced hardware replacement. License only, no hardware, electronic delivery to any country.
FortiCare Premium is the production-standard support contract for FortiGate appliances. Over the one-year term, this contract keeps the FG-50G-SFP-PoE entitled to FortiOS firmware and security patch releases, gives you telephone access to Fortinet TAC when you need help fast, commits Fortinet to a 1-hour response on Priority 1 incidents, and provides advanced replacement if the hardware fails. Unlike Essential, Premium ships a replacement unit first — you return the defective one after the new one arrives.
FortiCare comes in three service levels. This is the Premium tier. Use the table to confirm it is the right fit, or check if Essential covers your needs at a lower cost.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Any FortiGate handling traffic you cannot afford to lose benefits from Premium. For the FG-50G-SFP-PoE specifically, the SFP+ WAN slot is typically connected to a fiber uplink or an SFP+ switch uplink — both scenarios where a multi-day return-and-wait RMA process creates meaningful downtime risk. IT administrators who need to talk to a Fortinet engineer during an active incident, rather than submit a web ticket and wait, also need the telephone access Premium provides. Essential covers low-priority secondary sites; Premium is for anything production.
This contract delivers electronically within 0 to 1 business days, to any country. Register the contract number against your FG-50G-SFP-PoE serial in the FortiCare portal at support.fortinet.com and coverage starts immediately. There is nothing to install on the unit itself. If you are renewing an expiring contract, register the new one before the old one expires to keep coverage continuous.
Support only, or support plus security services. FortiCare Premium (this contract) covers the hardware and TAC support layer for one year. FortiCare Essential (FC-10-F50GP-314-02-12) does the same at the entry tier: web support, firmware, return-and-replace RMA, next-business-day response. If the FG-50G-SFP-PoE also needs active FortiGuard subscriptions (IPS, antivirus, web filtering), a 1-year UTP (FC-10-F50GP-950-02-12) or Enterprise (FC-10-F50GP-809-02-12) bundle includes FortiCare Premium together with those services in a single SKU.
DataCenter360.ca delivers genuine Fortinet FortiCare contracts as an authorized Fortinet Select Partner, typically the same business day. Annual renewals are easy — order with your FG-50G-SFP-PoE serial, and the contract is ready to register in the FortiCare portal by the time the email arrives.
The coverage is identical — telephone TAC, 1-hour response, advanced replacement. The only difference is term length. A 3-year contract (FC-10-F50GP-247-02-36) locks the rate and avoids a renewal touch each year; a 1-year contract matches a shorter budget cycle or a deployment that may change hardware within two to three years.
Yes, but there is no in-place upgrade path on FortiCare. When this 1-year contract expires, you purchase a UTP or Enterprise bundle (FC-10-F50GP-950-02-12 or -809-02-12) for the next term, which includes Premium support plus the FortiGuard services. You cannot add FortiGuard to a standalone FortiCare contract mid-term.
Yes. The FC-10-F50GP- prefix locks it to the FG-50G-SFP-PoE model family. It registers against a specific device serial and does not apply to other FortiGate models.
No. This contract covers support, firmware entitlement, and hardware RMA only. FortiGuard IPS, antivirus, web filtering, and similar subscriptions require a separate UTP or Enterprise bundle.
Yes. FortiCare contracts are software licenses and ship electronically worldwide. Hardware orders from DataCenter360.ca are Canada-only, but licensing has no geographic restriction.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50G-SFP-PoE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F50GP-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Sorry, no reviews match your current selections
