Fortinet FortiGate 50G-SFP-PoE FortiCare Premium Support, 5-Year (FC-10-F50GP-247-02-60)

The FortiGate 50G-SFP-PoE adds four 802.3at PoE+ ports to the 50G-SFP platform, letting a branch office power APs, IP phones, and IoT devices directly from the firewall. When one appliance handles both power distribution and perimeter security, keeping it under an active support contract is not optional. FC-10-F50GP-247-02-60 covers that unit for five years with FortiCare Premium: 24×7 TAC telephone access, a four-hour critical response SLA, and next-business-day hardware replacement across the full lifecycle.

What FortiCare Premium Covers

FortiCare Premium is the mid-tier Fortinet support contract, sitting between Essential and Elite. It provides 24×7 telephone access to Fortinet’s TAC, a four-hour response commitment for severity-1 issues, next-business-day hardware replacement, and access to FortiOS firmware releases, security patches, and the FortiCare asset portal for the full contract term.

This product provides FortiCare Premium tier coverage. The table below shows what changes between the three available FortiCare service levels:

Who Needs This

The FortiGate 50G-SFP-PoE is built for branch sites that want to consolidate firewall, PoE power, and SFP fiber connectivity into a single desktop appliance. Five-year FortiCare Premium is the right fit for organizations deploying this hardware for a full lifecycle and wanting their TAC contract aligned to the hardware commitment. Finance teams planning multi-year OpEx budgets also benefit from the fixed 5-year cost over five separate annual renewals.

Activation and Delivery

FC-10-F50GP-247-02-60 is an electronic license. DataCenter360.ca delivers the activation key within 0–1 business days of payment, to any country. Register it at support.fortinet.com under Asset Management and associate it with the FortiGate 50G-SFP-PoE serial number. The 60-month coverage period starts on the registration date.

FortiCare Premium vs. a Bundle

FortiCare Premium covers TAC support and hardware replacement only. FortiGuard threat intelligence services — IPS, URL filtering, antivirus, application control, DNS filtering — are separate subscriptions. If both FortiCare and FortiGuard services need to be current, the UTP bundle (FC-10-F50GP-950-02-12) or Enterprise bundle (FC-10-F50GP-809-02-12) covers both in a single transaction. For the 50G-SFP-PoE where FortiGuard is already active and only TAC coverage needs extending, standalone FortiCare Premium is the correct purchase.

Buying from DataCenter360.ca

Five-year FortiCare Premium for the FortiGate 50G-SFP-PoE is available from DataCenter360.ca as a Fortinet Select Partner. The activation key is delivered electronically within a business day, to any country. Shorter terms — 1-year (FC-10-F50GP-247-02-12) and 3-year (FC-10-F50GP-247-02-36) — are also in the catalog for sites that prefer flexibility over long-term commitment.