Fortinet FortiGate 50G-SFP-PoE FortiCare Elite Support, 5-Year (FC-10-F50GP-284-02-60)

SKU: FC-10-F50GP-284-02-60

Original price was: CAD$1,961.37.Current price is: CAD$1,581.75.

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FortiGate 50G-SFP-PoE 5-Year FortiCare Elite support (FC-10-F50GP-284-02-60): standalone subscription covering 2-hour on-site RMA, LTS firmware, 24/7 support, and the Elite monitoring portal for five years. Delivered electronically worldwide.
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Product description

For an FG-50G-SFP-PoE meant to stay in place for the long term, FC-10-F50GP-284-02-60 delivers five years of FortiCare Elite support in a single purchase. One transaction covers 2-hour on-site hardware replacement, 24/7 telephone support, LTS firmware access, and the Elite monitoring portal from activation through year five. No annual renewals, no gaps in coverage.

What FortiCare Elite includes

This is a standalone FortiCare Elite subscription for the FG-50G-SFP-PoE, covering a 5-year term. No prior FortiCare contract is required. The table below shows where Elite sits relative to the other FortiCare tiers on FG-50G-SFP-PoE appliances.

Essential Premium Elite
Critical-issue response time Next business day 1 hour 15 minutes
24/7 telephone support
Hardware replacement (RMA) Next business day 4-hour advance 2-hour on-site
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Core features over the 5-year term:

  • 2-hour on-site replacement for hardware failures, anywhere the unit is deployed
  • 24/7 direct TAC (Technical Assistance Center) access
  • Long-Term Support firmware branches through the full 5-year window
  • Elite monitoring portal with proactive status and alerting
  • 15-minute response for P1/critical incidents

Who plans at this horizon

A 5-year FortiCare Elite term suits organizations that have evaluated the FG-50G-SFP-PoE as a long-cycle deployment. The total cost per year is lower than three shorter-term purchases, and procurement overhead reduces to a single event. Compliance environments that must maintain a validated LTS firmware version across a 5-year audit cycle benefit from Elite’s LTS access being locked in for the entire period. IT teams managing multiple FG-50G-SFP-PoE sites often use the 5-year term to standardize coverage commitments across locations.

Activation and delivery

FC-10-F50GP-284-02-60 is delivered electronically. The license key arrives by email after the order is confirmed and is registered in the FortiCare Support Portal against the FG-50G-SFP-PoE serial number. No hardware ships. Delivery reaches customers in any country, typically within 0-1 business days. This is a standalone subscription and does not require existing FortiCare coverage on the unit.

5-year Elite versus a hardware bundle

Hardware bundles with UTP or Enterprise coverage include FortiCare Premium as the bundled support tier. If the FG-50G-SFP-PoE is being purchased new and a 5-year support commitment is already planned, a bundle with integrated Premium plus a separate Elite upgrade (FC-10-F50GP-204-02-60) is one option. This standalone subscription is the direct route when no bundle contract exists and Elite coverage needs to start immediately on an existing unit.

Buying from DataCenter360.ca

DataCenter360.ca stocks FortiCare Elite subscriptions for the FG-50G-SFP-PoE across all available terms and ships license keys electronically to any country with no lead time. As a Fortinet Select Partner, we provide fast order processing and competitive pricing. Questions about multi-unit orders? Contact us directly.

Is a prior FortiCare contract required to activate this subscription?

No. FC-10-F50GP-284-02-60 is a standalone FortiCare Elite subscription. Apply it directly to the FG-50G-SFP-PoE serial number through the FortiCare Support Portal. No prerequisite contract is needed. The 204-series upgrade licenses are for units that already have FortiCare Premium and only need the tier bump to Elite.

What does 2-hour on-site replacement mean in practice?

Under FortiCare Elite, when a hardware failure is confirmed on the FG-50G-SFP-PoE, Fortinet dispatches a technician with a replacement unit to your physical site within 2 hours. This is the fastest response in the FortiCare lineup and is designed for environments where the firewall also powers PoE endpoints and extended downtime cascades into connected devices.

What are LTS firmware branches and why does a 5-year term matter for them?

Long-Term Support (LTS) branches are Fortinet firmware lines that receive security patches without advancing to a new feature version. For organizations with change-control policies or compliance requirements, LTS is the way to stay current on security without upgrading to an untested release. A 5-year Elite subscription ensures LTS access for the full deployment window, covering any audit cycle that spans multiple years.

Can this be purchased for units located outside Canada?

Yes. FortiCare licenses are applied to the appliance serial number in the FortiCare Support Portal, which is accessible globally. There is no geographic restriction on purchasing or activating this subscription. Electronic delivery is available to customers in any country.

What are the other available terms for FG-50G-SFP-PoE FortiCare Elite?

FC-10-F50GP-284-02-12 covers 1 year and FC-10-F50GP-284-02-36 covers 3 years of standalone FortiCare Elite for the FG-50G-SFP-PoE. All three terms are available at DataCenter360.ca. Choose based on the unit’s planned service life and your preferred budget cycle.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-50G-SFP-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F50GP-284-02-60

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