Fortinet FortiGate 51G FortiCare Premium Support, 5-Year (FC-10-GT51G-247-02-60)

Five years on a single FortiCare contract eliminates renewal gaps, locks your support rate against future price adjustments, and removes the annual procurement cycle from the calendar. FC-10-GT51G-247-02-60 is the full five-year FortiCare Premium for a single FortiGate 51G: telephone TAC access, 1-hour response on critical issues, and advanced hardware replacement if the unit fails. License only, no hardware, electronic delivery to any country.

What FortiCare Premium covers

Premium is the production-standard FortiCare tier for FortiGate deployments. Over the five-year term, this contract keeps the FG-51G entitled to FortiOS firmware and security patches, gives you telephone access to Fortinet TAC (not just web tickets), commits to a 1-hour response on Priority 1 cases, and provides advanced replacement — a new unit ships before you return the defective one. The FG-51G also becomes eligible for the Priority RMA add-on (FC-10-GT51G-210-02-60) if same-day dispatch is needed.

FortiCare tiers at a glance

FortiCare offers three support levels. This is the Premium tier. The comparison below shows where it sits relative to Essential and Elite.

Who chooses the 5-year term

Five-year FortiCare Premium fits deployments where the FG-51G is planned to stay in place for the full hardware lifecycle. Branch offices, retail locations, and distributed enterprise sites that run FortiGate on a five-to-seven year refresh cycle benefit most — one contract registration covers the entire expected lifespan of the unit, with no renewal administration in between. Buyers who want to lock in today’s pricing also prefer the 5-year term when support rates are rising. If there is any chance the hardware will be replaced within three years, the 3-year term (FC-10-GT51G-247-02-36) is the lower-risk choice.

Activation and delivery

Delivery is electronic, typically within 0 to 1 business days, to any country. Register the contract number against your FG-51G serial in the FortiCare portal at support.fortinet.com. Coverage activates on registration and runs continuously for five years from that date. Nothing ships physically.

5-year Premium vs shorter terms or a full bundle

If you also need active FortiGuard security subscriptions on the FG-51G, the 5-year UTP (FC-10-GT51G-950-02-60) or Enterprise (FC-10-GT51G-809-02-60) bundle includes FortiCare Premium and all the FortiGuard services in one SKU — often better value than sourcing the support contract and services separately. The standalone Premium contract covers the support and firmware layer only. For hardware replacement coverage beyond the base Premium terms, add FC-10-GT51G-210-02-60 for Priority RMA dispatch.

Buying from DataCenter360.ca

Five years is a significant commitment, and getting the registration right matters. DataCenter360.ca delivers genuine Fortinet FortiCare contracts electronically as an authorized Fortinet Select Partner, typically the same business day. Provide your FG-51G serial at checkout and our team will confirm the contract attaches to the right unit before you depend on five years of coverage.