Fortinet FortiGate 51G Priority RMA, Next Calendar Day, 5-Year (FC-10-GT51G-210-02-60)

Running a FortiGate 51G across a 5-year horizon means five years of FortiOS updates, policy changes, and the occasional hardware surprise. The Priority RMA service (FC-10-GT51G-210-02-60) removes the hardware-surprise variable: if the unit fails, a replacement ships the same day confirmation is received and arrives by the next calendar day — including weekends and public holidays. That coverage window matters most when the failure happens on a Friday afternoon or a long weekend.

What Priority RMA (Next Calendar Day) Covers

This is Fortinet’s Next Calendar Day Delivery add-on for the FortiGate 51G. On confirmation of a valid RMA request, Fortinet dispatches a replacement unit via courier so it arrives at your location the following calendar day, in line with local courier cutoff times. Weekend and holiday deliveries are included, which is what separates Priority from standard next-business-day service.

A few things to know up front:

• Requires an active FortiCare Premium or FortiCare Elite contract on the same device. Essential tier is not eligible.
• The failed unit must be returned to Fortinet after the replacement arrives (this is standard RMA, not Secure RMA).
• Coverage is active for the full 5 years from activation, consistent with the underlying FortiCare contract.

FortiCare Tiers and RMA Eligibility

Priority RMA is only available as an add-on to Premium or Elite support. The table below shows where each FortiCare tier stands on RMA and response times:

Who Orders This

The 5-year term is a fit for organizations that have already decided the FortiGate 51G is the right device for a site and want to lock in consistent coverage without annual renewals. Retail locations, branch offices, and light-manufacturing sites running converged network-and-security on a single appliance are the typical buyers. A single-appliance site has no HA failover to absorb a hardware failure, so next-day replacement turns a potential multi-day outage into an overnight inconvenience.

Activation and Delivery

This is a software license delivered electronically. After purchase, you register the SKU against your FortiGate 51G serial number in the Fortinet Support Portal. The service activates immediately upon successful registration and runs for 60 months. No physical shipment, no waiting on hardware — only the RMA entitlement itself is e-delivered. The replacement hardware only ships if and when you raise an RMA request.

One Service or a Bundle?

Priority RMA is a targeted add-on for sites where hardware uptime is the primary concern but a full security subscription isn’t on the table yet. If the site also needs active threat prevention — IPS, application control, URL/DNS filtering — consider the FortiGate 51G UTP or Enterprise bundles instead. Those include FortiCare Premium (which qualifies for Priority RMA) alongside the full FortiGuard security stack, often at a better total price than purchasing FortiCare + security services separately.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP based in Canada. The 5-year Priority RMA for the FortiGate 51G ships as an electronic license on the same day payment clears, typically within hours. Orders placed before 2 PM Eastern usually deliver the same business day. If you have questions about eligibility, registration, or pairing this with an existing FortiCare contract, contact us before purchasing — it takes one quick conversation to confirm everything is lined up correctly.