Original price was: CAD$2,496.29.CAD$1,991.72Current price is: CAD$1,991.72.
Authorized Partner for United States (US)Hardware faults do not follow business hours. FC-10-F51G5-211-02-60 is a 5-year Priority RMA add-on for the FortiGate 51G-5G that puts a replacement unit at your door within 4 hours of a confirmed exchange, any day of the year. Unlike the standard advanced replacement included in FortiCare Premium and Elite, the 4-hour courier tier does not wait for the next business day. Your IT staff handles the physical installation; the courier handles getting the hardware there fast.
The -211- service activates 4-hour courier delivery of a replacement FortiGate 51G-5G. Once Fortinet confirms the hardware exchange, a replacement unit is dispatched by courier to arrive on-site within 4 hours. No on-site engineer is included at this tier; your team or an on-site contractor performs the installation. Coverage runs weekends and holidays throughout the 5-year term. As with all Priority RMA add-ons, FortiCare Premium or FortiCare Elite is required as the base device-level support contract for the same FortiGate 51G-5G.
The table below shows how FortiCare tiers compare for hardware replacement on the FortiGate 51G-5G and where Priority RMA add-ons fit:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Five years of Priority RMA coverage is the right choice when the FortiGate 51G-5G is a long-term fixture: a stable branch office appliance, an SD-WAN concentrator, or a datacenter edge firewall with no near-term hardware refresh on the roadmap. Committing to 5 years eliminates annual renewal overhead and locks in current service rates for the full coverage window. Pairing this 5-year RMA add-on with a 5-year FortiCare Premium or Elite contract keeps all support expiry dates aligned, simplifying asset management and avoiding staggered renewal cycles.
FC-10-F51G5-211-02-60 is an electronic subscription. After purchase, the license key is delivered by email within 0-1 business days. Register it in the Fortinet Support Portal under your FortiGate 51G-5G’s serial number. Four-hour courier Priority RMA is country-specific; confirm service availability for your region with Fortinet or your local channel partner before activating. Coverage begins immediately upon registration and runs for 60 months.
DataCenter360.ca is a Fortinet Select Partner delivering authorized Fortinet subscriptions to businesses across Canada and internationally. Licenses are sourced from Fortinet’s distribution channel, genuine, and registerable without issue in the Fortinet Support Portal. Unsure whether the 4-hour courier tier or the on-site engineer option (-212-) better fits your FortiGate 51G-5G deployment? Our team can help you compare before checkout.
No. The -211- service provides courier delivery of replacement hardware within 4 hours; installation is performed by your team. If you need a Fortinet engineer on-site for the swap, the -212- 4-hour on-site engineer add-on is the appropriate choice.
Yes. Priority RMA add-ons cover weekends and holidays throughout the term, unlike standard FortiCare next-business-day RMA. This makes Priority RMA the appropriate fit for environments that operate continuously or have strict uptime requirements.
FortiCare Premium or FortiCare Elite is required as the base device-level support contract on the same FortiGate 51G-5G. The -211- Priority RMA add-on cannot be applied to a device covered only by FortiCare Essential.
Availability depends on the specific region within Canada. Fortinet publishes a country-level service availability page. For remote locations or confirmation of specific city coverage, contact your Fortinet partner or account manager before registering the subscription.
After purchasing FC-10-F51G5-211-02-60 from DataCenter360.ca, you receive the license key by email. Register it in the Fortinet Support Portal (support.fortinet.com) against the FortiGate 51G-5G’s serial number. Coverage activates immediately and runs for 60 months from the registration date.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-51G-5G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F51G5-211-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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