Original price was: CAD$2,181.04.CAD$1,740.20Current price is: CAD$1,740.20.
Authorized Partner for United States (US)The FortiGate 51G-5G adds a built-in cellular modem to the 50G platform, giving distributed sites a primary or backup 5G WAN path without a separate router or modem. For that kind of resilient edge deployment, FC-10-F51G5-247-02-60 locks in five years of FortiCare Premium support, eliminating annual renewals and keeping 1-hour critical-issue coverage in place across the full hardware lifecycle.
FortiCare Premium activates 24×7 access to the Fortinet TAC with a 1-hour SLA for critical (P1) issues and next-business-day response for non-critical cases. The subscription includes next-business-day advanced hardware replacement, firmware downloads, and full portal and knowledge base access. Priority RMA is available as an optional add-on if faster physical replacement is needed. A 5-year term means this coverage runs uninterrupted from initial deployment through the next hardware refresh cycle.
The table below shows where Premium sits relative to Essential and Elite across key support dimensions.
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response time | Next business day | 1 hour, 24×7 | 15 minutes, 24×7 |
| Non-critical response time | Next business day | Next business day | 2 business hours |
| 24×7 telephone support | — | ✓ | ✓ |
| Hardware RMA (advanced replacement) | ✓ | ✓ | ✓ |
| Priority RMA add-on eligibility | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The FortiGate 51G-5G is typically deployed at sites where connectivity resilience is a priority: retail locations, construction sites, temporary offices, or branch networks in areas with inconsistent wired WAN. Those environments benefit from 24×7 TAC access because cellular WAN issues often occur outside business hours and require live troubleshooting. A 5-year coverage term is practical for deployments where the device is expected to run for its full useful life without a mid-cycle swap.
FC-10-F51G5-247-02-60 is delivered electronically. Your activation key arrives by email after order confirmation, usually the same business day. Register it against your FortiGate 51G-5G serial number at support.fortinet.com. No physical shipment, no import paperwork. The license covers the full 5-year term from the activation date.
This SKU provides hardware support and TAC access only. It does not activate FortiGuard security feeds. If you need both vendor support and active security updates, a UTP or Enterprise bundle for the FortiGate 51G-5G bundles FortiCare Premium with IPS, antivirus, URL filtering, and application control in a single SKU. Purchase FC-10-F51G5-247-02-60 when extending the support component of an existing bundle, or when adding FortiCare to a hardware-only purchase.
DataCenter360.ca is a Fortinet Select Partner carrying the full FortiGate 51G-5G subscription catalog. We deliver activation keys electronically, usually the same day your order is confirmed. A 5-year FortiCare term is straightforward to procure here: single order, no annual renewals to track. Reach out before you order if you have questions about activation or pairing with an existing hardware bundle.
A 5-year term aligns with a typical hardware deployment cycle and eliminates four annual renewals. It also protects against any future price increases on the support subscription. For stable branch deployments, the 5-year term is the most cost-efficient option per year of coverage.
Fortinet commits to a 1-hour response for critical (P1) issues, 24 hours a day, 7 days a week, for the full 5-year term. FortiCare Essential responds on the next business day; FortiCare Elite responds within 15 minutes.
FortiCare Premium covers the FortiGate 51G-5G appliance as a whole unit, including the integrated modem. Hardware replacement under NBD RMA applies to the full device. For modem-specific technical issues, Fortinet TAC is the point of contact under this subscription.
Yes. Priority RMA (FC-10-F51G5-210-02-60) is an optional add-on that provides same-day or 4-hour advanced replacement. It is compatible with FortiCare Premium and can be purchased alongside this SKU if your deployment requires faster physical replacement SLAs.
No. FC-10-F51G5-247-02-60 is a support-only subscription. FortiGuard feeds (IPS, AV, URL filtering, application control) require separate licensing, typically through a UTP (FC-10-F51G5-950-02-60) or Enterprise bundle for the 51G-5G.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-51G-5G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F51G5-247-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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