Fortinet FortiWiFi 50G-SFP FortiCare Premium, 5-Year (FC-10-WS50G-247-02-60)

SKU: FC-10-WS50G-247-02-60

Original price was: CAD$1,098.37.Current price is: CAD$885.78.

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FortiCare Premium for the FortiWiFi 50G-SFP (FC-10-WS50G-247-02-60) delivers 5 years of 24/7 telephone support, 4-hour critical issue response, and advance hardware replacement — subscription license only, no hardware, delivered electronically worldwide.
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Product description

The FortiWiFi 50G-SFP’s SFP WAN slot was built for locations where the uplink is fiber rather than copper, a configuration common in commercial buildings where the ISP terminates on an SFP-ready patch panel. At those sites, the FortiWiFi is often the only managed network device and the most difficult to replace on short notice. The FortiWiFi 50G-SFP FortiCare Premium, 5-Year (FC-10-WS50G-247-02-60) provides five years of 24/7 TAC access, a 4-hour critical response SLA, and advance hardware replacement for the SFP-uplink unit.

What FortiCare Premium Covers

FortiCare Premium is the support tier above Essential. It activates 24/7 telephone access to Fortinet’s Technical Assistance Center, a 4-hour response SLA on P1 and P2 critical cases, advance hardware replacement, and ongoing firmware, tools, and FortiCare portal access.

Essential Premium Elite
Critical-issue response Next business day 4-hour 15-minute
24/7 telephone support
Advance hardware replacement
Priority RMA add-on eligibility
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

This product is FortiCare Premium. Essential provides next-business-day response, sufficient for many low-risk environments. Elite adds a 15-minute P1 response and extended LTS monitoring for FortiGate and FortiWiFi platforms that require that level of commitment.

Who Should Buy FortiCare Premium

The FortiWiFi 50G-SFP is deployed at commercial offices, co-working spaces, and retail locations that receive fiber from the ISP and need a compact firewall with a direct SFP WAN connection. A 5-year FortiCare Premium contract suits organizations that plan to run the hardware through its full operational life, multi-site operators that want to minimize renewal activity across a fleet of fiber-connected locations, and MSPs managing SFP-uplink units under long-term service agreements. The 5-year term provides the lowest annualized cost for support coverage and eliminates renewal tracking for the appliance’s expected lifespan.

Activation and Delivery

This is a subscription license with no physical hardware. DataCenter360.ca delivers the activation key electronically within 0–1 business days of order. Register the key at support.fortinet.com using the FortiWiFi 50G-SFP appliance serial number. If the unit has existing FortiCare coverage, the 5-year term extends from the current expiry date on activation. Verify the WS50G serial prefix on the hardware label before ordering to ensure the key registers to the correct appliance.

Standalone FortiCare vs. a Subscription Bundle

FortiCare Premium covers TAC support and advance hardware replacement. UTP and Enterprise bundles add FortiGuard threat intelligence services: IPS signatures, antivirus, web filtering, DNS filtering, and application control. If the FortiWiFi 50G-SFP already carries an active bundle subscription, FortiCare Premium is already included in that bundle and this standalone SKU is not needed. Purchase this product when the appliance has no active bundle, or when security services are managed on a separate renewal schedule and you need a dedicated long-term support contract.

Buying from DataCenter360.ca

DataCenter360.ca carries all FortiWiFi 50G-SFP FortiCare terms and delivers activation keys electronically to any country within 0–1 business days. Contact DataCenter360.ca for multi-unit pricing or to consolidate expiry dates across fiber-connected locations managed under a single account.

What does the FC-10-WS50G prefix indicate, and which hardware does it cover?

WS50G is Fortinet’s internal model code for the FortiWiFi 50G-SFP (FWF-50G-SFP-A). This SKU applies to units with a WS50G serial prefix. Check the appliance label or the Fortinet support portal to confirm the serial prefix before ordering.

What does FortiCare Premium cover on the FortiWiFi 50G-SFP?

FortiCare Premium activates 24/7 telephone support from Fortinet’s TAC, a 4-hour response SLA on P1 and P2 critical cases, advance hardware replacement, and access to firmware updates, diagnostic tools, and the FortiCare portal. FortiGuard security services such as IPS and antivirus are not included and require a separate bundle subscription.

Can I stack this 5-year key on a unit with existing FortiCare coverage?

Yes. Activate before the existing term expires and the 5-year coverage extends from the current end date. For a 5-year stacking period, confirm with Fortinet or DataCenter360.ca that the total advance coverage does not exceed the maximum allowable stacking window for your contract.

How does advance hardware replacement work for a FortiWiFi 50G-SFP at a fiber-connected office?

Fortinet dispatches a replacement unit before you return the failed hardware, typically arriving within 1–2 business days at the registered delivery address. For SFP-connected offices where downtime has a direct revenue impact, the Priority RMA add-on (FC-10-WS50G-210-02-60) provides next-business-day dispatch and requires an active FortiCare Premium contract.

Can this license be activated for a FortiWiFi 50G-SFP deployed outside Canada?

Yes. FortiCare is a software subscription with no geographic restriction on the license itself. DataCenter360.ca delivers keys electronically to any country, and the license binds to the appliance serial number at registration regardless of where the hardware is physically installed.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-50G-SFP

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-WS50G-247-02-60

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