Original price was: CAD$641.90.CAD$517.66Current price is: CAD$517.66.
Authorized Partner for United States (US)Annual contracts make sense when budget approval cycles run on a yearly basis, or when a team wants to verify that a support tier meets operational needs before committing to a longer term. FC-10-W50G5-212-02-12 is the 1-year 4-Hour Hardware and Onsite Engineer Priority RMA for the FortiWiFi 50G-5G-II, giving your site a certified replacement unit and a Fortinet engineer on-site within 4 hours for the next 12 months.
A priority RMA case under FC-10-W50G5-212-02-12 triggers two simultaneous responses from Fortinet: a replacement FortiWiFi 50G-5G-II dispatched within 4 hours and a certified engineer on the way to your site. The engineer handles the physical swap and brings the device back online. This is the maximum-speed, maximum-support tier for on-site hardware incidents on this model, and it requires FortiCare Premium or Elite to activate.
The 1-year option suits teams that reassess support tiers annually, are evaluating priority RMA for the first time, or face procurement processes requiring annual authorization for recurring service costs. It is also practical for new deployments where the site configuration isn’t yet settled and a 3-year or 5-year commitment feels premature.
Sites running the FortiWiFi 50G-5G-II where there is no local Fortinet expertise make good candidates: when a failure happens, the on-site engineer removes the requirement to source qualified staff at short notice.
FC-10-W50G5-212-02-12 is an electronic license delivered worldwide. Register it against the FortiWiFi 50G-5G-II serial number in the Fortinet Support Portal after purchase. The 1-year coverage period begins on the registration date.
Priority RMA is available on FortiCare Premium and Elite. Here is how the tiers compare, and where the on-site engineer Priority RMA fits:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner and authorized MSSP. If you are building a FortiWiFi 50G-5G-II support stack and want to start with a 1-year contract before stepping up to a multi-year term, we can quote both at the same time so you can compare the per-year cost. Orders are processed electronically, typically within hours of payment.
Yes. At renewal, you can purchase any available term. DataCenter360.ca can quote the renewal before your current contract expires so there is no gap in coverage.
No. FortiCare Premium includes 1-hour critical-issue response and Advanced hardware replacement. The on-site engineer dispatch requires the -212- Priority RMA add-on purchased separately.
Priority RMA requires active FortiCare Premium or Elite. If FortiCare lapses, the Priority RMA benefit may not be accessible. Aligning renewal dates avoids this issue.
Both dispatch replacement hardware within 4 hours. The -212- also includes a certified Fortinet engineer dispatched to your site. Choose the -211- option if your team can manage the swap; choose -212- if you need Fortinet expertise on-site.
Yes. FC-10-W50G5-212-02-12 is a worldwide license. On-site engineer availability depends on Fortinet’s service network coverage in your area. Verify site eligibility before purchase.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G-5G-II |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W50G5-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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