Original price was: CAD$499.26.CAD$402.63Current price is: CAD$402.63.
Authorized Partner for United States (US)Getting priority support in place quickly matters when a FortiWiFi 50G-5G-II is live and protecting real traffic. FC-10-W50G5-211-02-12 is the 1-year 4-Hour Hardware Delivery Priority RMA for the FortiWiFi 50G-5G-II, giving you a replacement unit dispatched within 4 hours of case escalation for the next 12 months.
If the FortiWiFi 50G-5G-II fails under this service, opening a priority case triggers replacement hardware dispatch within 4 hours. Your team handles the physical swap and configuration. This is the hardware-speed upgrade for FortiCare Premium or Elite customers who have local staff available but cannot wait the standard next-business-day delivery window.
Cases are opened through the Fortinet Support Portal, and escalation to Priority RMA requires active FortiCare Premium or Elite on the device. The 4-hour window applies to hardware dispatch, not to total resolution time.
The 1-year term works well as a starting point: for teams that are evaluating priority RMA for the first time, for procurement processes that require annual budget approval for recurring service costs, or for deployments where a longer commitment isn’t yet justified. Smaller organizations with a single FortiWiFi 50G-5G-II at a branch often start here and step up to a 3-year term at renewal once they’ve confirmed the service meets their needs.
FC-10-W50G5-211-02-12 is an electronic license, available worldwide. Register it against the device serial number in the Fortinet Support Portal after purchase. Coverage begins on the activation date and runs for 12 months.
Priority RMA is an add-on that requires FortiCare Premium or Elite. The table below shows how FortiCare tiers compare and where priority RMA eligibility sits:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner and authorized MSSP. FC-10-W50G5-211-02-12 is a standard catalog SKU and processes for electronic delivery within hours of payment. If you’re starting with a 1-year contract and want to plan ahead, we can quote the 3-year and 5-year renewal options at the same time so you can compare the per-year cost before committing.
FortiCare Premium is the minimum. FortiCare Elite also qualifies. FortiCare Essential does not include priority RMA eligibility.
They can be renewed separately, but a lapse in FortiCare Premium will suspend access to Priority RMA. Co-terming is the simplest approach and DataCenter360.ca can coordinate that at renewal.
Yes. Each Priority RMA license ties to one device serial number. One FC-10-W50G5-211-02-12 is required per FortiWiFi 50G-5G-II unit you want to cover.
FortiCare Premium includes Advanced replacement, which is next-business-day or better for most regions. The -211- add-on upgrades this to a 4-hour dispatch commitment for priority cases, a significant improvement for time-critical failures.
Yes. FC-10-W50G5-211-02-12 is a software license with no geographic restriction on purchase or delivery. Physical 4-hour hardware dispatch coverage depends on Fortinet’s logistics network at your site location.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G-5G-II |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W50G5-211-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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