Original price was: CAD$2,496.29.CAD$1,991.72Current price is: CAD$1,991.72.
Authorized Partner for United States (US)Hardware failures don’t give advance notice. What matters is how fast a replacement unit arrives. FC-10-W50G5-211-02-60 is the 5-year 4-Hour Hardware Delivery Priority RMA for the FortiWiFi 50G-5G-II, committing to a replacement unit dispatched within 4 hours of case escalation for the next five years.
With standard FortiCare, hardware replacement is Advanced (next business day or better). FC-10-W50G5-211-02-60 compresses that to 4 hours. When you open a priority RMA case, Fortinet dispatches a replacement FortiWiFi 50G-5G-II within that window. Your team handles the physical swap and configuration.
This service requires FortiCare Premium or Elite to be active on the device. At the Premium tier, the device already has 1-hour critical-issue response. The -211- add-on upgrades the hardware dispatch commitment specifically to 4 hours for priority cases.
The FortiWiFi 50G-5G-II is often deployed at branch offices, small distribution sites, or clinic perimeters where qualified IT staff are on-site but spare hardware inventory is limited. A firewall failure at one of these locations means a site goes dark until replacement hardware arrives. Cutting that window from next-business-day to 4 hours can make the difference between a minor disruption and a full-day outage.
A 5-year term suits organizations that have standardized on the FortiWiFi 50G-5G-II and want predictable support costs without annual renewal tracking. Locking in priority delivery for five years eliminates the administrative overhead of renewing each year.
FC-10-W50G5-211-02-60 is delivered electronically, available worldwide. After purchase, register the license against the FortiWiFi 50G-5G-II serial number in the Fortinet Support Portal. The 5-year term begins on the activation date.
The table below shows hardware replacement and support levels at each FortiCare tier. Priority RMA, including the 4-hour hardware dispatch commitment, is available on Premium and Elite:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner and authorized MSSP. We carry the full FortiWiFi 50G-5G-II support catalog, including FC-10-W50G5-211-02-60. If you’re standardizing support across multiple branch units or want to bundle this 5-year Priority RMA with a FortiCare Premium or UTP subscription, contact us for a package quote.
The 4-hour commitment is the target dispatch time: Fortinet initiates shipment within 4 hours of case escalation. Actual arrival time depends on your location and logistics carrier. Verify site eligibility with Fortinet or DataCenter360.ca.
No. The 4-Hour Hardware Delivery Priority RMA requires FortiCare Premium or Elite to be active on the same device. FortiCare Essential does not qualify.
No. FC-10-W50G5-211-02-60 covers replacement hardware dispatch within 4 hours. Your team handles the physical swap. If you need a Fortinet engineer on-site, see FC-10-W50G5-212-02-60 for the 5-year onsite engineer option.
Co-terming is strongly recommended since Priority RMA requires active FortiCare Premium or Elite. If they expire on different dates, a gap in FortiCare will suspend Priority RMA access. DataCenter360.ca can help align the terms at purchase or renewal.
Fortinet’s policy is to fulfill Priority RMA with a like-for-like or superior replacement unit if the exact model is unavailable. Review Fortinet’s current support terms or contact us for the most current policy details.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G-5G-II |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W50G5-211-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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