Original price was: CAD$329.51.CAD$265.73Current price is: CAD$265.73.
Authorized Partner for United States (US)Annual contracts fit organizations with yearly IT budget cycles or those restoring FortiCare coverage on a FortiWiFi 50G-5G-II that went without a service subscription after hardware purchase. FC-10-W50G5-314-02-12 activates Essential coverage for one year on a single FWF-50G-5G-II-A: firmware and patch downloads, Fortinet’s web support portal, and return-and-replace RMA, starting from the registration date.
Essential is Fortinet’s baseline support tier. A registered serial gains FortiOS firmware and security patch access, the Fortinet web support portal for case submissions, the FortiCare asset portal, and return-and-replace hardware exchange. Critical-issue response is next business day. Telephone TAC access is not included at the Essential tier. For a FortiWiFi 50G-5G-II handling 5G WAN connectivity at a branch location, web-portal support fits the operational model of most deployments.
FortiCare comes in three tiers. This contract is Essential; compare the tiers below to confirm the coverage matches what the site requires.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Two situations drive most 1-year Essential purchases. First, a device acquired without an initial service subscription needs coverage restored; a 1-year term addresses the gap without requiring a multi-year upfront commitment. Second, annual IT budgets that cannot accommodate a multi-year contract cost benefit from single-year purchasing. A practical note: stacking three or five annual renewals typically costs more per year than a 3-year or 5-year contract purchased upfront, so if this device is a long-term fixture, pricing out FC-10-W50G5-314-02-36 or FC-10-W50G5-314-02-60 alongside this option is worthwhile.
This is a software license with no physical component. The contract key is delivered electronically to any country, normally within one business day of purchase. Register it in Fortinet’s support portal against the FWF-50G-5G-II-A serial number and support coverage begins that day.
Essential covers support and RMA continuity, not FortiGuard security services. If the FWF-50G-5G-II-A also needs active IPS, antivirus, and web filtering, the UTP bundle (FC-10-W50G5-950-02-12) or Enterprise bundle (FC-10-W50G5-809-02-12) package those services with FortiCare Premium in one SKU. Choose Essential when security subscriptions are already covered elsewhere and the requirement is specifically support portal access and RMA eligibility.
DataCenter360.ca delivers this contract electronically worldwide as an authorized Fortinet Select Partner, typically the same business day. If annual renewals feel like recurring administrative overhead, the 3-year option (FC-10-W50G5-314-02-36) and 5-year option (FC-10-W50G5-314-02-60) are both listed on this site and typically reduce the per-year cost.
Yes. FortiCare Essential can be renewed at or after the end of a prior term. If coverage has lapsed, the new 1-year contract starts from the registration date. Contact DataCenter360.ca if you need to confirm eligibility or pricing for a lapsed serial.
Return-and-replace means shipping the failed FWF-50G-5G-II-A unit to Fortinet first; a replacement ships after receipt. This differs from Premium’s advance replacement, where Fortinet ships the replacement before receiving the defective unit. Return-and-replace works well for sites with a spare unit available while the RMA is in transit.
Yes. FortiCare Essential covers the FWF-50G-5G-II-A as one unit registered by serial number. The contract applies to the full device, including the embedded 5G modem, Wi-Fi 6 radio, and security processing.
Yes. FortiCare Essential licenses ship electronically to any country. Only the physical FWF-50G-5G-II-A hardware carries a Canadian-market designation; the support contract has no geographic restriction.
A 3-year contract (FC-10-W50G5-314-02-36) usually costs less in total than three sequential 1-year contracts and eliminates two renewal events. If the FWF-50G-5G-II-A is a permanent fixture in the network, the 3-year or 5-year term is the more economical choice. The 1-year option suits short commitments or budget constraints that require annual authorization.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G-5G-II |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W50G5-314-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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